An exciting opportunity has arisen for a forward thinking, enthusiastic, highly motivated and experienced care co-ordinator to lead a team of Community Health Support Workers (CHSW’s) in an innovative Reablement Service – Carelink. The service delivers high quality enabling support to Camden service users who have had a short term stay in hospital or have recently become unwell at home. The aim of the service in these cases, is to support the early discharge and prevent the hospital admission. The service also supports with palliative end of life care and community Phlebotomy for housebound patients.
Main duties of the job
Service users on these pathways, because of their physical disability or illness are unable at present (in varying degrees), to complete their activities of daily living independently. The CHSW’s will work with these service users with the aim to progress the individual back to their base levels of independence. The role is split in to two main areas, Senior Reablement support worker and administration co-ordinator. As a senior support worker, the co-ordinators will supervise a team of support workers which includes training staff , assessment of staff competencies, quality monitoring, completing first assessments, weekly review of current care packages and to be rostered to be the main lead in charge of shifts. In addition to the senior support worker role, the post holder will also be required to undertake the administration function on a rotational basis where they will provide a number of task including, screening/accepting referrals, rostering community visits and a variety of general admin assorted task which are needed by such a service.
Person Specification
Qualifications
Essential
- Educated to at least A level/NVQ level 3 in Health and Social Care
Experience
Essential
- Significant proven administrative experience
- Significant proven experience in supporting older people who are physically frail inc. providing personal care in clients homes
- Demonstrate experience of assessing, planning and implementing individualised program of care
- Experience of direct line management of non-clinical staff
- Managing staff performance and sickness management of staff
- Experience of dealing with non-routine & complex problems, chasing patient progress, resource & staff allocation
- Prove experience of working under pressure and managing a demanding workload
- Experience in carrying out initial assessments, Quality Assurance Reviews and care plan reviews
- Working in an NHS or Social Care setting
Skills/Knowledge
Essential
- Advanced skills in Microsoft Office
- Excellent range of communication & prioritisation skills and good interpersonal skills
- Excellent planning and organisational skills
- Effective problem solving and decision making skills
- Knowledge of patient care needs according to care plan
Abilities
Essential
- Ability to manage & prioritise own workload and manage conflicting demands
- Ability to act appropriately in stressful situations
- Flexible approach to work and ability to work shifts
- Ability to detect changes in clients conditions
- Ability to work on your own initiative and as part of a team
- Ability to act appropriately in difficult situations.
- To have the ability and experience in applying physical skills and effort in the care of clients with complex disabilities in their own homes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 09 June 2025
