University Hospitals Coventry and Warwickshire NHS Trust
Job summary
This is a key support post within the Clinical Systems Team. The post holder will be responsible for assisting the EPR Workflow Lead specifically in relation to supporting those systems under the remit of the Clinical Systems Team.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- Management and creation of EPR accounts and related applicationsManagement of appropriate Data Collection WorkbooksProviding a support service to users of systems
- Provide Line management and support to the EPR System Support Analysts
- Providing timely and accurate access to systems
- Developing and maintaining key documentation to support processes
- Support cascade training
- General system administration duties
- Provide basic management cover for other ICT systems
- Help to support 24/7 services within the Trusts working independently on-call
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent experience oIT Qualification (HNC) or equivalent through experience/knowledge
Experience
Essential
- oExperience of a variety of NHS applications
Desirable
- oExperience of change management oExperience of system management of a major Trust system oExperience of working in an acute NHS environment oExperience of a variety of computer applications oKnowledge of EMIS system and functionality
Knowledge
Essential
- oPossess an understanding of data protection and confidentiality oKnowledge and awareness of Information Governance and Data Protection – including but not exclusive The Caldicott Guardian
Desirable
- oKnowledge of service desk functionality and use oKnowledge of back-end applications within Cerner Millennium
Skills
Essential
- oExcellent attention to detail oAbility to communicate complex issues effectively at any level oExperienced and competent PC user with good working knowledge of MS Office oAbility to interpret policy into operational procedures and processes oGood time management and organisational skills oAbility to work in a dynamic environment and deliver to deadlines oSelf-motivated, with drive and initiative
Desirable
- oAbility to understand and interpret current and future state workflows
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Closing Date: 4 September 2026
To apply for this job please visit apps.trac.jobs.