The Royal Wolverhampton NHS Trust
Job summary
We are seeking a compassionate and proactive Colorectal Cancer Navigator (Band 4) to join our Colorectal Nursing Department. Working closely with the Colorectal Clinical Nurse Specialists and wider multidisciplinary team, you will play a key role in supporting patients throughout their cancer journey, from diagnosis and treatment through to follow-up and survivorship care. The role focuses on providing coordinated, patient-centred support that addresses the physical, emotional and practical needs of patients and their carers.
Main duties of the job
As a Cancer Navigator, you will act as a key point of contact for patients, helping them navigate their treatment pathway and access the support and information they need. You will coordinate appointments, investigations and follow-up care, undertake holistic needs assessments, provide basic psychological support within agreed competencies, and respond to patient queries through effective telephone triage and signposting. You will also work collaboratively with healthcare professionals across primary, secondary and community care services to ensure seamless patient care.
Person Specification
Qualifications
Essential
- GCSE or equivalent level including Maths and English (C/Level 4 )
Desirable
- Educated to diploma level or relevant experience
Experience
Essential
- Experience working with patients with cancer
- Relevant experience in a clinical setting and basic medical terminology
- Experience of multi- professional working
- Ability to show empathy and understand the difficulties faced by people with cancer
- Experience of managing emotionally distressing and complex situations
Communication
Essential
- Excellent communicator both face-to-face, telephone and email.
- Good observational skills
- Ability to use tact and empathy
Flexibility
Essential
- Required to work flexibly to meet unpredictable demands of service
Closing Date: 30 October 2026
To apply for this job please visit apps.trac.jobs.