If you’re looking for a job in the NHS in Norfolk, NCH&C is an excellent choice.
The North Urgent Community Response Team (UCR) is a service which works 7-days a week offering a range of nursing and therapy services across North Norfolk. These include Admission Avoidance, Discharge to Assess (offering rehabilitation after hospital discharge) and End of life care.
North UCR is Multi-disciplinary team of Nurses, Occupational Therapists, Community Assistant Practitioners and Healthcare Assistants. We are an adaptable team looking for motivated and caring people to join the service. We are an evolving service providing frontline community care to patients in their own home.
You will be given training, equipment and support to develop your skills to enable you to fulfil the role and will complete the care certificate in after joining.
Main duties of the job
Main Duties and Purpose:
- To assist in the delivery of high standards of safe, person centred health care to patients within their own places of residence, by following prescribed care pathways over a 12 hour period.
- You will be fully supported by the wider Urgent Community Response (UCR) Team with all aspects of the planning and delivering of care for this complex group of patients.
- This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm, 365 days a year.
- Contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
- Prevent unnecessary admission to hospital and support early discharge form hospital working as part of an MDT.
Person Specification
Qualifications
Essential
- NVQ level 3 in Health & Social Care, or equivalent knowledge and experience
- Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
Knowledge, Skills and Ability
Essential
- Experience of a higher level of skills and knowledge of practice.
- Experience of working in a health or social care setting
- Good communication skills
- Good interpersonal skills
- A team player
- Highly motivated
- Able to provide high standard of care
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Good observational skills and reporting skills
- Ability to manage stressful situations
- Leadership skills
- Work flexibly to accommodate patient/service needs
Desirable
- Experience of working within a community care setting
- Knowledge of SystmOne
Personal Qualities
Essential
- Professional appearance
- Ability to kneel, bend and stoop and worked in cramp environments
- Manoeuvre limbs of around 5-6kg
- Be reliable
Other
Essential
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations as necessary. Some roles require additional level of checks as part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families.
- Must hold full and valid driving licence and have access to a vehicle
- Be able to make own travel arrangements to patients, clinics, base and meetings as requried.
- This is a 7 day service and some weekend working will be expected. Hours of service delivery. 8am-8pm
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 09 November 2025
