Community Case Manager: Sponsorship Available

Sandwell and West Birmingham NHS Trust

Job summary

An exciting opportunity has arisen within the Urgent Community Response Directorate to recruit two Community Case Managers within the Virtual Ward Team.

We are seeking to appoint a dynamic, driven, motivated and caring individual who will bring their experience and personality to the role to ensure that as a team we align to the Trusts People, Patient, Population Strategy.

The role would suit someone with recent Emergency and Urgent Care experience within a Community setting.

Our current Virtual Ward Team consists of a range of multidisciplinary colleagues including:

Consultants

ACPs

Occupational Therapists

Physiotherapists

Community Matrons

Assistant Practitioners

Rehab Support Workers

Operational Managers

We currently have 6 Virtual Wards within the organisation including our award-winning Hospital at Home Service (EPCENTRE) lead in collaboration with our Acute Medicine colleagues. Working with the team, you will support across 4 of the Virtual Wards as detailed below:

Respiratory

Frailty

EpiCentre

Cardiology

Main duties of the job

Reporting to a senior Community Matron for the service, the post holder will be an autonomous practitioner and clinical specialist responsible for developing and implementing service provision within the team across the borough of Sandwell.

The post holder will have continuing responsibility for proactively monitoring and managing patients on a caseload within a designated pathway, recognising the early symptoms of disease exacerbation, acute illness, and injuries, as well as social and familial factors based on the understanding of long-term conditions, the effects on the individual, their family and environment as well as current evidence and practice standards.

The service will be delivered to a defined population of patients needing complex case management for long term conditions and complex social risk factors within the community setting, preventing inappropriate hospital admission.

The post holder will also be ultimately responsible for the management/decision making about care and service provision, for individual patient pathways across the primary and secondary care interface.

Person Specification

Qualifications

Essential

  • Registered General / Adult Nurse.
  • Qualified Nurse Prescriber or willing to study for.
  • Hold a recognised teaching/assessing qualification.
  • Evidence of continued professional development.
  • Relevant qualification/ module at first degree level.

Desirable

  • Evidence of Post Graduate study
  • Evidence of subject related study

Experience

Essential

  • Post registration experience working in community or acute care group.
  • Specialist expertise / knowledge with underpinning theory of long-term conditions
  • Documented evidence of relevant KSF based Continuous Professional Development (CPD)
  • Experience of working as part of a multi-disciplinary team
  • Experience of contributing to the personal development of less experienced staff, students or assistants
  • Ability to work across professional and organisational boundaries.

Desirable

  • Evidence of post graduate experience
  • Service development activities
  • Involvement in audit, research and understanding quality issues

Leadership

Essential

  • Able to speak, receive and issue instructions concerning patients without risk of misunderstandings in group and individual settings.
  • Able to communicate effectively in face to face contact, telephone contact, e-mail contact and internal and external meetings.
  • Able to carry out frequent, long periods of medium-intense concentration carrying out assessments, planning treatment programmes, supervising support workers and more junior staff and dealing with complex equipment
  • Able to deal sensitively with patients with high levels of anxiety/aggression which may be due to dementia, sedation, limited mobility or who are unable to accept current clinical outcomes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).

Closing Date: 19 October 2026

To apply for this job please visit apps.trac.jobs.