Community Mental Health Duty Worker: Sponsorship Available

Job Summary

To ensure mental health needs of adults with mental illness are appropriately assessed and a high level of quality care is delivered in the community. To provide support and advice to users, carers and other professionals on mental health issues.

This can include relapse prevention of mental health and wellbeing, crisis planning and other interventions that maximise the service users’ ability to resolve crises, remain at home, avoid the need for hospitalisation and also safe stepping down of patient’s ready discharge.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

The Community Mental Health Hub Team is looking for an experienced Mental Health Practitioner (Mental Health Nurse, Occupational Therapist or Social Worker) with a keen interest in working with patients experiencing mental health difficulties. This is a full-time, duty worker post’s without caseload responsibilities. The usual hours of works are Monday to Friday 9am – 5pm.

If you enjoy problem solving and thinking on your feet, this exciting new specialist role is for you!

You will be joining a warm, friendly and highly supportive multi-disciplinary team of dedicated colleagues who work together to offer the best possible service to the people they serve. Excellent communication skills are required and an ability to liaise with all stakeholders involved; including service users, carers, third sector providers and other agencies.

Ideally, we would prefer someone who has experience of supporting service users with mental health problems (and we positively encourage applicants with lived experience). An inclusive and positive attitude is essential. If your current role includes duty work, that will be an advantage in your application. We always provide a robust induction and the wellbeing of our team is paramount. Supervision, appraisal and training are all highly valued and prioritized for all staff.

About us

CNWL NHS Foundation Trust is committed to workforce development and is keen to enable the successful applicant to innovate and evolve with the service. In Hillingdon Community Mental Health Hubs (CMHH) we work with adults covering the Hillingdon borough and we are based at Mill House within walking distance from the Uxbridge Town centre.

We are service user-led and work with adults with mental and physical health issues who require support from a multidisciplinary approach. We have recently transformed to the new Hub model and therefore it is an exciting opportunity to join the team when services are changing to be more responsive to the service users within the Hillingdon borough.

We are a multidisciplinary service, comprising of mental health nurses, occupational therapists, psychiatrists, psychologists, social workers, employment specialists, and peer support workers. The team is supported by a good administrative system and offers an excellent work environment. The team has good links with local statutory and non-statutory services.

We offer Regular individual supervision

We work within a dynamic team with visibility of the Senior Management Team

Opportunities for flexible working and some remote working

Great Opportunities available for carer development

Person Specification

Qualification

Essential

• Professional Qualification at degree level or higher in the relevant field
• Professionals Registered (NMC, OT or SW) and evidence of Post Qualification Continued Professional Development

Desirable

• Master Level Degree or other specialist Qualification relevant to the post

Skills/Abilities

Essential

• Ability to participate in the work of the M.D.T. and contribute to the work of the team
• To demonstrate knowledge of a range of therapeutic assessment and interventions available to reduce distress for individuals experiencing an acute mental health crisis (risk assessment, MSE, capacity assessment, Full needs assessments)
• Ability to teach and supervise qualified and unqualified staff
• To demonstrate their understanding of legislation
• Ability to assess and support individuals experiencing acute mental illness distress and crisis
• Ability to determine priorities against conflicting demands
• Ability to reflect on practice and interpersonal relationships
• Verbal, non-verbal communication skills and telephone skills.
• Skills in a range of therapeutic interventions
• Skills in psycho-social treatment options
• Demonstrate clinical leadership
• Negotiating skills

Desirable

• Understanding and Ability to complete high standard dialogue + care plan.
• Project Management and Leadership skills and abilities

Experience

Essential

• Post registration experience, and some experience working in community mental health settings
• Experience of working alongside people with complex health problems in the designated care group
• Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
• Experience of working consultatively with professionals
• Experience of conducting clinical assessments including risk assessments, care plan and mental state examinations
• Experience of partnership working within and across various statutory and non-statutory teams and agencies
• Understanding of clinical governance
• Previous experience of working in the community
• Ability to work independently
• Sufficient clinical knowledge to be able to make autonomous decisions

Desirable

• Experience of supervising and managing staff junior staff
• Management and organisation skills
• Experience in undertaking quality improvement projects and auditing

Knowledge and Understanding

Essential

• Mental Health and legislation
• Needs of client group and their carers
• Evidence based practice
• Clinical governance
• The principles of whole team approach
• Understanding of CMHT practices

Desirable

• Standard Setting and Audit
• Evidence based service development