Betsi Cadwaladr University Health Board
Job summary
We are seeking an experienced and visionary leader to join Betsi Cadwaladr University Health Board as thePrimary Care Cluster Lead for Conwy West.
This influential role will provide strategic leadership across the Conwy West Cluster, bringing together primary care, community services, local authority partners, third sector organisations and wider stakeholders to improve population health outcomes and deliver high-quality, integrated care.
The successful candidate will lead the development, planning, delivery and evaluation of services that meet local population needs, whilst promoting innovation, collaboration and sustainable models of care. This is a key role in shaping the future of primary and community healthcare by driving service transformation, supporting the delivery of the Cluster Development Plan and ensuring services align with Welsh Government priorities, the Health Board’s strategic objectives and the principles of Value Based Healthcare.
This role is suitable for an experienced health or social care professional who currently works within the Conwy West Cluster and has a strong understanding of primary and community services, has excellent partnership working experience, is a skilled communicator and passionate about improving local populations health and wellbeing outcomes.
Main duties of the job
The Primary Care Cluster Lead will:
- Provide visible and effective leadership for the Conwy West Cluster, ensuring Cluster funded services are safe, effective, patient-centred and continuously improving.
- Develop and implement a three-year Cluster Integrated Medium Term Plan (IMTP), focused on improving population health, service accessibility and sustainability.
- Lead the development and delivery of cluster priorities which support implementation of the national Primary Care Model for Wales and the Health Board’s strategic plans.
- Work collaboratively with GPs, community teams, pharmacists, dentists, optometrists, local authority partners, third sector organisations and other stakeholders to deliver integrated services.
- Drive service redesign, innovation and change projects that improve health and wellbeing outcomes, patient experience and value.
- Ensure robust governance arrangements are in place across cluster services which include overseeing the cluster budgets and expenditure plans, ensuring resources are utilised effectively and in accordance with Health Board financial governance requirements.
- Support the development of evidence-based care pathways that strengthen community-based care.
Person Specification
Qualifications and Knowledge
Essential
- Masters degree or professional qualification with experience at a senior management level in the NHS
- Excellent knowledge of a Healthier Wales, Primary Care Model for Wales and the strategic vision for Clusters
Desirable
- Health Service Management and Leadership qualification
Experience
Essential
- Demonstratable experience in delivering service improvements across primary and community health care settings
- Proven track record of developing relationships across a wide range of organisations and disciplines
- A proven track record of commanding respect amongst colleagues, of problem solving and of achieving service improvement and change.
- Sound knowledge base of the NHS, the current issues, its values and principles of timely local access for the population
Desirable
- Experience in health or social care leadership
Personal Skills
Essential
- Being able to manage own emotions and be resilient in a range of complex and demanding situations
- Values: demonstrates the values we seek in our staff: caring for each other, working together and always improving.
- Organisation and Planning: ability to cope with and effectively manage a multi-disciplinary team to ensure clear and unequivocal focus on quality and safety.
Desirable
- Ability to speak Welsh
Closing Date: 6 September 2026
To apply for this job please visit apps.trac.jobs.