North Tees & Hartlepool NHS Foundation Trust
Job summary
The Deputy Chief Operating Officer will contribute to delivery of University Hospitals Tees strategic plan, by working in partnership with the Clinical Policy Group, Clinical Service Unit teams and external organisations and commissioners, to achieve University Hospitals Tees corporate objectives and to make a positive contribution to the provision of health services across the local health economy.
The post holder will deputise for the Chief Operating Officer and work closely with theClinical Service Units teams to ensure the safe and effective day to day operations of the organisation are maintained. The Deputy COO may be required to attend UHT Board to update on associated programmes of work.
Main duties of the job
Lead Planned/Unplanned/Community programmes ensuring there is a transformational approach that supports this, alongside a programme that ensures efficient use of UHT resources.
As Planned/Unplanned/Community lead, work with system partners to ensure system wide transformational agenda.
Play active role contributing to the overall development & implementation of UHT long term vision, strategic direction and governance arrangements.
Develop and direct relevant policies & strategies in support of UHT aims & objectives
Lead on operational organisational change & development activity to equip the Clinical Service Units to perform effectively.
Be responsible for assessing the impact of policy and strategy decisions on the delivery of local health services and for designing and delivering implementation plans that maximise benefits & maintain compliance.
To be responsible in partnership with the COO, Medical Director, Service Directors, Ass. Chief Operating Officers and Deputy Chief Nurse – Strategy and Transformation for development and implementation of the Clinical Services 5-year strategic plan and business development plan including the production of an annual operational centre business plan which sets out target outcomes, quality standards and revenue growth.
Highly complex judgement skills are required as the deputy COO will need to consider a number of clinical services which may have opposing demands and competing priorities
Person Specification
Interview Questions
Essential
- Must have operational experience working in an emergency care setting
- Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery
- Experience of leading and managing substantial service change and redesign in a complex environment
- A sound understanding of the NHS current legislation and national strategy
- Detailed knowledge of current acute Trust issues and the regulatory Framework for Trusts
- A strong knowledge of budgetary planning and cost improvement planning processes
- Specialist knowledge and experience is required over a large number of specialties to include Human Resources, Finance, Performance Management, Planning and Communications in additional to extensive operational management knowledge
- Demonstrable understanding of quality and risk management issues and standards
- Ability to develop and deliver effective business and operational plans which are financially sound
- Significant senior management experience within a complex service provider organisation
Desirable
- Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc or comparable service improvement methodologies
- Experience of working with multi- agency committees and establishing relationships with external organisations
- Experience of working at National / Regional system level
Qualifications
Essential
- First degree or equivalent
- Master’s degree or equivalent
- Management qualification
- Evidence of recent ongoing continuous professional development.
Skills
Essential
- Supportive, Caring Respectful
- Calm, sensitive and resilient
- Ability to work and remain calm in a busy environment.
Closing Date: 19 November 2026
To apply for this job please visit apps.trac.jobs.