Deputy Manager – Clinical Administration: Sponsorship Available

Royal Cornwall Hospitals Trust

Job summary

Join the Future of Clinical Administration

Clinical administration is changing, and we’re leading the way.

Are you an experienced operational leader who is passionate about developing people and driving transformation?

An exciting opportunity has arisen to join our newly redesigned Clinical Administration Service as a Deputy Manager, helping shape the future of administrative services across Royal Cornwall Hospitals NHS Trust.

Deputy posts are available in;Reception Services, Ward Services and Service CoOrdination.

As part of our ambitious Clinical Administration transformation programme, you’ll join a forward-thinking leadership team committed to modernising administrative services, developing career pathways and embracing innovation. You’ll work collaboratively with operational, clinical and corporate colleagues to ensure services remain responsive, sustainable and fit for the future.

We’re looking for an experienced leader with a proven track record of operational management and service improvement. Whether your experience comes from healthcare or another complex organisation, you’ll bring the ability to lead teams through change, develop high-performing services and confidently translate strategy into action.

If you’re motivated by the opportunity to lead transformation, empower others to succeed and shape services that deliver lasting improvements, we’d love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare.

Main duties of the job

The role provides operational leadership across multiple clinical administration teams and services, supporting the delivery of high-quality, patient-focused services while leading innovation, continuous improvement and workforce development.

Working alongside the senior operational management team, you’ll provide operational leadership across clinical administration services.

You’ll play a key role in workforce planning, service performance, transformation and the development of future administrative service models, while creating a positive culture where colleagues feel supported to succeed.

This is far more than a traditional operational management role. You’ll help shape service delivery across the organisation, using data and insight to drive performance, leading improvement programmes and supporting the implementation of new technologies and digital solutions. From redesigning processes and improving patient experiences to developing workforce strategies and delivering transformational change, you’ll have the opportunity to make a lasting impact across multiple services.

Person Specification

Shortlisting

Essential

  • Degree-level qualification or equivalent experience in relevant subject
  • Post graduate management and/or leadership qualification or equivalent experience
  • Significant experience in operational management within healthcare or a complex organisation
  • Budget management, variance analysis and efficiency delivery

Shortlisting

Desirable

  • Project management qualification or equivalent experience
  • Experience in digital transformation
  • Business case development and benefits realisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 25 October 2026

To apply for this job please visit apps.trac.jobs.