Digital Infrastructure Technician: Sponsorship Available

Norfolk & Suffolk Foundation NHS Trust

Job Summary

A vacancy has become available within the Infrastructure Team for a Digital Infrastructure Technician. This role offers an exciting opportunity to join a forward-thinking team of skilled technicians, dedicated to maintaining a robust, high-performing, and modern ICT infrastructure.

The Digital Infrastructure Technician will play a key role in ensuring the stability, security, and efficiency of the NSFT Trust’s IT infrastructure. This position is responsible for the implementation, support, maintenance, monitoring, and continuous improvement of core digital systems, ensuring they operate reliably and effectively to meet the needs of the organisation.

Working collaboratively with colleagues across the Digital Services such as Service Desk, Field Support and Systems teams, the post holder will contribute to the delivery of high-quality digital services.

 

Main duties of the job

The successful candidate will possess extensive experience in supporting and deploying a range of technologies, including but not limited to Microsoft server operating systems and applications, Cisco networking and telephony equipment, Azure cloud services, SQL databases and Veeam backup solutions. This role will also involve leading technical aspects of infrastructure projects, implementing new technologies, and demonstrating a proactive attitude toward learning and supporting emerging systems.

We are seeking an individual who can quickly familiarise themselves with existing systems and respond effectively to diverse support needs. Strong communication skills, a practical and solution-focused approach to technical inquiries, and the ability to resolve issues efficiently are essential for success in this role. The successful candidate must hold a full valid UK driving licence and be willing to travel to various NSFT sites across Norfolk and Suffolk.

Due to the importance of this role, the interview process will include four technical competency-based questions, followed by a 30-minute technical assessment to evaluate the candidate’s skills and suitability for the position.

Person Specification

Skills

Essential

  • The ability to work within strict guidelines and deadlines
  • Willingness to learn and continue to learn new technical skills, where appropriate

Qualifications

Essential

  • Educated to degree level standard in any ICT subject or equivalent qualification or experience
  • An industry recognised Technical ICT qualification e.g. Cisco Certified Network Associate (CCNA), Microsoft Certified Systems Engineer (MCSE)
  • ITILv4 Foundation

Desirable

  • Specialist industry technical qualifications from major vendors including: Cisco, VMWare, Microsoft, SQL, Solarwinds, Veeam

Experience

Essential

  • Providing infrastructure support within a large multisite/location environment
  • Working with project managers for delivery of infrastructure projects

Other

Essential

  • Full UK Driving License

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 12 April 2026

To apply for this job please visit apps.trac.jobs.