Discharge Support Worker: Sponsorship Available

Greater Manchester Mental Health NHS Foundation Trust

Job Summary

The Park House Patient Flow team address barriers to discharge for patients who are clinically ready for discharge. The team will facilitate an integrated approach to effective discharge planning across health and social care systems incorporating support from third sector partners including but not exclusive to housing, housing associations, City Councils etc. The role will include close working with the housing support workers to register service users for housing, sourcing and securing accommodation, liaising with housing officers to support payment of rent arrears and make payments for discretionary Housing payments, organising deep cleans etc.

The Discharge Support Workers will support the Senior Patient Flow Practitioners to develop systems and processes to promote effective discharge planning and address the current delays across the city’s mental health services to improve flow and capacity.

Main duties of the job

As a Discharge Support Worker you will be instrumental in the support of identification, assessment and discharge of patients with complex needs from the hospital setting, discussing discharge pathways and services including home and bed based reablement services, community resources and services to assist the patient once back out in the community.

The post holder will support co-ordination and navigate the patient across pathways to ensure timely discharge for patients deemed fit for discharge.

The post holders will work within the integrated team discharge providing a community focused approach to discharge planning and assessment providing a person-centred approach to care.

The role and service offer integration and partnership working with team managers, nurses, therapists, health and social care coordinators across the organisation.

The successful applicant will be supported by the Senior Practitioners in Patient Flow, working with the Integrated Discharge teams, assisting in service development, working with the team in clinical, health care and social care practice, providing knowledge, skills and experience of acute and community health care to our patients to achieve timely and safe discharge from hospital.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world’s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job responsibilities

  • Support the Senior Practitioner in the implementation of processes and systems to facilitate safe and effective discharge for service users in a timely manner.
  • Liaison with inpatient and community teams to identify barriers to discharge and reduce Length of Stay for service users.
  • Improve choice and personalisation
  • Liaison with partner organisations such as housing to encourage an integrated approach to care.
  • Proactively identify and make appropriate housing referrals, following these referrals through to completion. This will include working with people who are of No Fixed Abode
  • Resolve any other housing concerns e.g. rent arrears, applications for discretionary payments, safeguarding concerns and anti-social behaviour
  • Organising deep cleans
  • Supporting Care Co-ordinators and Patient Flow practitioners with placement searches and referrals e.g. supported accommodation, nursing, residential care
  • Supporting patients who have no resource to public funds
  • Signposting service users to community support services e.g. MIND, food banks, Welfare Rights etc

Person Specification

Education/Qualifications

Essential

  • Level 3 Competency Based Qualification

Desirable

  • Evidence of commitment to continuing professional development

Skills and Abilities

Essential

  • The post holder should be able to demonstrate:
  • Reliability.
  • Punctuality.
  • Flexibility.
  • Excellent time management.
  • Ability to prioritise.
  • Keenness to develop staff and services.
  • That they can contribute to the control of risk and to report any incident, accident or near miss.
  • Protection of service users, visitors and employees against the risk of acquiring health care associated infections.
  • Responsibility for own learning and development.
  • Ability to work under pressure and challenge others.

Experience

Essential

  • Relevant care experience at Band 3 AFC Awareness of community and in patient care pathways. Understanding of mental health and social care assessments. Knowledge of risk assessment and risk management Knowledge of relevant mental health legislation – Mental Capacity Act, Mental Health Act. Partnership working with third sector partners

Desirable

  • An understanding of the agenda to reduce out of area placements in mental health

Knowledge

Essential

  • The post holder should demonstrate working knowledge of oPatient confidentiality, Importance of working as part of a team, The Data Protection Act.

Desirable

  • Use of GMMH Trust Information systems.
  • Have an understanding of the social factors involved in the development of mental ill health and key features of relapse prevention and recovery based approaches.
  • Have experience in participating in a range of professionals meetings including Best Interest Meetings.

Other requirements

Essential

  • To be able to work between the hours of 9-5 Monday to Friday
  • There is a requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 05 November 2024

To apply for this job please visit apps.trac.jobs.