E-Rostering Co-ordinator

Job summary

E-Rostering Co-Ordinator – Band 4

An exciting new opportunity to join the E-Rostering Team within the Trust, delivering daily, weekly and monthly activities to support all Workforce staff including Nursing and Medical workforce to utilise and maintain the electronic rosters.

Full training on the RL Datix Suite will be provided for the appointable candidates, however a working knowledge of rostering systems, rota management and shared in box / diary management would be preferable.

This part time post will be an integral part of the rostering team, providing day to day support and training for live rostered units and managers and will be based in an busy working office environment and from time to time may require some on-site meetings as appropriate.

Interacting closely with other HR teams, you will need to have a flexible approach to your work, as well as the ability to use your own initiative whilst working efficiently as part of the team.

Main duties of the job

To support the utilisation of e-Rostering across the organisation

To be the principle contact for the e-Rostering system, whether it be system support queries, internal requests for information or bespoke reporting, managing joiners and leavers or setting up new patterns on the system

To be a point of support to colleagues within the wider Rostering and Bank Teams

To monitor utilisation of the e-Rostering system to ensure best practice is being maintained and that the key stakeholders are aware of the support available from the Trust

To maintain and distribute support documentation and best practice guidance for the e-Rostering System

To recommend enhancements for the e-Rostering systems with the system provider and the Rostering Lead

To monitor effectiveness of the system and raise system support queries with the Supplier through to a state of resolve and escalating and concerns along the way

To monitor any system issues to ensure any downtime of the systems are escalated to the supplier at the earliest opportunity

To work collaboratively as required with the Rostering, Bank, Finance, HR and IT

To maintain user-guides and standard operating procedures and update the Intranet ensuring a consistent approach across the department and Trust wide

Person Specification

Qualifications

Essential

• Knowledge of HR systems and procedures acquired through experience or NVQ level 3
• Diploma/HNC/NVQ 4 in Business Administration or Customer Service or significant knowledge and experience in relevant HR processes

Desirable

• Foundation level certificate in IT service management (or equivalent)

Experience

Essential

• Experience of providing technical information/ instructions to staff and managers
• Understanding of a range of work procedures and practices across the Trust underpinned by theoretical knowledge or equivalent experience
• Experience of effective use of a range of Microsoft

Desirable

• Experience of administration and development of an erostering and electronic staff record systems

Knowledge

Essential

• Good working knowledge of service delivery and working practices across hospital services
• A broad understanding of relevant policy, legislation drivers and their application to the relevant service area e.g. Data Protection, Confidentiality, Trust policies and procedures
• Excellent organisational and time management skills

Desirable

• Knowledge of e-rostering system and processes
• Knowledge of ESR system and processes

Closing Date: 5 August 2026