Job Summary
We are looking to recruit an Early Diagnosis Cancer Support Worker to join our team at Liverpool Women’s Hospital.
The post holder will be an integral part of the Cancer Services team and is there to assist, support and co-ordinate the diagnostic pathway for patients. The role is critical in the patient experience of the cancer patient journey and will support the achievement of the 28 and 62 day cancer standards.
The successful candidate will be a highly organised and responsible individual, who enjoys working in a varied and flexible role, with an ability to work effectively as part of a team as well as under their own initiative. The post holder must have a strong understanding of the challenges faced by people with a suspicion of cancer and have highly effective interpersonal skills in working with patients, relatives, carers and other health and social care professionals.
The post holder is expected to be familiar the healthcare context, with knowledge and evidence of medical terminology, and educated to a level required to perform the role (Level 3 Health and Social Care qualification) or equivalent experience.
Main duties of the job
A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists, consultant nurses/Advanced Nurse Practitioners and other staff involved in the cancer pathway
Co-ordinate and track patient pathways under the supervision of the nurse consultants/Advanced Nurse Practitioners
Liaise closely with the MDT co-ordinators ensuring robust systems of notification.
About us
Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes usthe specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Person Specification
Skills & Abilities
Essential
- Able to use own initiative and work without supervision
- Able to prioritise work and work of others
- Possess excellent communication skills
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
- Good observation skills
- Practical problems solving skills
Education & Qualifications
Essential
- Good General Education with GCSE English and Mathematics Grade C or above
- ECDL or equivalent experience
- Level 3 Health or social care qualification (eg. NVQ or similar) or equivalent experience
Desirable
- Level 4 Health or social care qualification (eg. foundation degree)
- Evidence of continued role development
- Basic counselling
Knowledge & Experience
Essential
- Relevant Health or Social Care experience
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet
- Advanced knowledge of medical terminology
- Understanding of person-centred care
- Good documentation and written skills
Desirable
- Previous medical secretarial or administrative experience
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Awareness of the individual needs of people affected by cancer
Communication & Relationship Skills
Essential
- Able to effectively provide, receive and communicate complex or sensitive information, requiring tact and empathy.
- Able to build relationships with patients and colleagues in order to be able to gather the required information to make an informed decision about the care pathway
- Demonstrate ability to communicate effectively with patients in potentially distressing situations
Special Requirements
Essential
- Ability to work flexibly dependant on the needs of the service.
- Must be prepared to work across different hospital sites.
- Ability to retrieve information from a wide range of source sand in different formats.
- Demonstrate enthusiasm.
- Empathic and caring nature, able to be sensitive to the needs of patients and their carers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 28 June 2024
