Job Summary
Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is a national centre of excellence in the provision of specialist children’s health care, currently delivering the widest range of specialist care of any children’s hospital in the UK.
The EPR Business Intelligence & Reporting team is responsible for developing and maintaining reports and dashboards in our Epic EPR with an operational focus to support the development of effective workflows and management of clinical services through data-driven decision making. This also includes providing support to teams throughout the trust as we transition towards more self-service reporting solutions. The EPR BI team is seeking to recruit a Business Intelligence Analyst with a talent for problem-solving and a genuine interest in achieving improved patient care by optimising the GOSH Epic EPR system.
This role can be offered as a development position with an upgrade to Band 7 following successful completion of our Analyst Framework Review.Please note that this is a hybrid role, with a combination of remote and regular officebased working days.
This is a 2-part interview process; shortlisted candidates will first be invited for an aptitude test, with a technical test and interview following this.
Main duties of the job
This fast-paced role will require exceptional technical, organisational and planning skills, as well as the ability to collaborate effectively with members of other teams to produce high quality Business Intelligence products that meet the needs of our customers. You will have a talent for delivering technical concepts to a wide range of audiences and through meetings with stakeholders from different departments. Additionally, you will have experience in writing SQL and strong data visualisation skills. A regular day consists of using SQL to create datasets and metrics, develop dashboards using the software configuration tools within the EPR, and respond to data-related questions from within the organisation. You will work closely with clinical and administrative / managerial staff, analyse their processes, and set up detailed requirement specifications in order to design reports and dashboards to help them manage their services.
Epic certification(s) in any Cogito reporting modules is desirable but not essential, applicants without Epic qualifications will be entered into a training program to ensure they are suitably qualified to configure and manage the components of our EPR system. Currently this training takes place virtually, but in the future training may be provided in both the UK and the USA. A skills assessment and SQL skills test will be part of the recruitment process.
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Academic/Professional qualification/Training
Essential
- Educated to degree level or equivalent experience
- Maths and English GCSE grade C or above or equivalent qualification
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
Desirable
- IT qualification in MS Office or equivalent experience
- PRINCE2 Foundation level
Experience/Knowledge
Essential
- Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
- Excellent knowledge and experience of SQL/SQL Servers (or similar), including advanced querying and report writing
- Previous NHS experience
- Knowledge of medical terminology
Desirable
- Operational or clinical knowledge of a specific area including knowledge of relevant operational policies and procedures
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic EPR configuration
Skills/Abilities
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 05 December 2024
