University College London Hospitals NHS Foundation Trust
Job summary
The General Manager is responsible for the operational management of Theatres, & Neuro-Anaesthesia, Pre-Assessment, Critical Care and Pain Management Services within the division and delivery of performance targets including finance, activity and workforce, and others as applicable within these services.
The General Manager will work closely with the Clinical Director, Clinical Leads and Matron, as well as members of their clinical and managerial teams, to provide strategic direction and leadership to ensure services continue to improve and develop.
The General Manager will manage directorate projects and initiatives as agreed with the Deputy Divisional Manager and others in the Divisional Leadership Team and will take the lead on additional specific projects across the Division as required.
This role is concerned with supporting, evaluating and leading staff to provide a quality service which is efficient, stays within financial constraints and provides high levels of user satisfaction.
Main duties of the job
The core deliverables of the role will be:
– Operational, strategic, financial and personnel leadership of the Theatres, & Neuro-Anaesthesia, Pre-Assessment, Critical Care and Pain Management directorate, alongside other members of the multi-disciplinary leadership team.- Delivery of the NHNN Theatre Productivity Programme is a key priority for the role, to ensure effective use of resources, robust patient waiting list management and improved patient experience.- Strong financial management in delivery of Improving Value Schemes and clear budgetary management, including capitalising on income opportunities (e.g. growth of Private Healthcare).- Continue to improve Pain Management performance against elective access standards to ensure timely and safe treatment of our patients.
Person Specification
Knowledge & Qualifications
Essential
- High standard of written and spoken English
- Management degree or equivalent (or in exceptional circumstances – able to demonstrate significant level of equivalent experience)
- A formal post graduate qualification, ideally in management or equivalent senior level experience
Experience
Essential
- Significant demonstrable experience in management and within the NHS
- Experience of service redesign and development
- Experience of effective management of budget
- A proven success in business planning and in the development and effective implementation of strategic plans
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience of leading and managing a team
Skills & Abilities
Essential
- Demonstrate a strong understanding of multidisciplinary issues working
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team-based environment
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
- A formal post graduate qualification, ideally in management or equivalent senior level experience
- Project management skills
Other requirements
Essential
- Demonstrate a commitment to professional development of self and others
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment
Desirable
- An ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector
Closing Date: 1 November 2026
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