As part of the rapid expansion of the General Nursing Assistant (GNA) service, within the Integrated Placement of Care Hub, to support an increasing number of patients in the community, additional staffing is required to ensure that the team are supported, and the service can successfully maintain flow through the care provision.
Main duties of the job
The GNA Care coordinator will assist in the identification of health needs and participate in the delivery and evaluation of care interventions developed to meet those needs under the leadership of a senior registered Nurse or Practitioner. They will provide oversight of the care, aim to reduce care packages as able, support nursing and therapy rehabilitation and care plans and generally support junior GNAs. Supervision may be direct/indirect depending upon competency/complexity of work. They will provide senior cover and support to GNAs on duty including out of hours where they will be responsible for the Buddy procedure in line with the Lone Working Policy.
A significant part of the role also involves supporting end of life patients in their own homes, providing a dignified and quality approach to care for the patients and their families at a challenging time. This will involve reviewing end of life patients and working alongside Palliative Care in Partnership IPOCH Nurses and Practitioners, as well as the wider care community teams, including district nurses.
Person Specification
QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE
Essential
- A good standard of written and spoken English.
- NVQ in health care or equivalent.
- Previous experience of working in the NHS and/or a nursing/caring environment.
- Knowledge of when to seek advice and refer to a Registered Nurse or other health care professional.
- Knowledge and understanding of appropriate procedures and treatment plans.
Desirable
- Understanding of the NHS and healthcare issues.
- Patient centred practice.
- Experience of providing rehabilitation to others.
- Experience of working within a multi-disciplinary team.
- Previous experience of managing own caseload of clients.
- Previous experience of clinical supervision and reflective practice.
SKILLS
Essential
- Good communication skills.
- Computer literate.
- Ability to support, supervise, assess and act as a role model to learners and care support workers within clinical settings.
- To behave professionally at all times and manage boundaries with patients and co-workers effectively.
- Evidence of ongoing professional development.
- Confident working alone.
- Holistic approach to care.
- Good time management skills.
- Organisational skills.
- Ability to solve problems & make decisions under pressure.
- Ability to plan and organise own and others work.
- Flexible, and open to change.
- Effective verbal and non-verbal communication with patients, carers and members of the multi-disciplinary team.
- Able to manage competing priorities and work under pressure.
- Able to work autonomously and as a member of a team.
- Able to recognise stress/anxieties in colleagues, patients and their families and offer appropriate support.
- Ability to advocate for patients and others.
- Ability to work flexibly to the needs of the service.
- Ability to deal with challenging situations.
VALUES
Essential
- Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
- A commitment to quality and safety.
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues.
- A listening, learning and leading approach.
- A commitment to work together to create the best outcomes.
- Must demonstrate the Trust’s values around both raising concerns at work, and how to treat others who raise concerns.
BEHAVIOURS
Essential
- Knows own limitations within context of Band 4 role, and when to seek advice and refer to a Registered Nurse or other Health Care Professional.
- Must be willing to act as a role model.
- Must be willing to take personal responsibility.
- Must have the courage to speak up.
- Must value and appreciate the worth of others.
PHYSCIAL REQUIREMENTS
Essential
- Good attendance record.
- Ability to perform a wide range of duties according to the Job Description.
- Able to work flexibly to meet the demands of the service.
- Committed to improving the quality of patient care.
- Ability to travel within the area in a cost effective and timely manner.
- Willingness to undertake training.
- Patient, courteous and caring.
- Full and valid driving licence and access to a car for work purposes.
- Be required to handle equipment in line with Trust policies.
- Able to move around buildings including stairs.
- Occupational Health cleared to perform the duties of the role.
- Ability to perform a wide range of duties according to the Job Description.
SPECIFIC JOB REQUIREMENT
Essential
- Car driver and licence holder
- Satisfactory enhanced CRB check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 09 April 2026
