NHS Lancashire and South Cumbria Integrated Care Board (125)
Job summary
The Head of Human Resources (HR) Partnering and Digitalisation provides senior operational and strategic leadership for a significant part of the People function, ensuring delivery of a high-quality, consistent and values-led service across Lancashire and South Cumbria ICB. The postholder leads the HR Business Partnering and Digitalisation portfolio, supported by the Deputy Head of Business partnering and the HR advisory/employee relations service, and is accountable for the operational oversight, governance, quality assurance and continuous improvement of the service. The role provides authoritative leadership and advice on highly complex and sensitive workforce, organisational development and employee relations matters, including organisational change, service redesign, workforce risk and collective employment issues. The postholder leads implementation of workforce priorities aligned to corporate objectives, translates corporate and People strategy into strategic and operational plans for the portfolio with organisation-wide impact, builds strong partnerships across the system and with staff side colleagues, and deputises for the Director of People as required. The role also supports the Head of Workforce Design and Organisational Development in the delivery of workforce health and wellbeing priorities, including inclusive initiatives, oversight of employee support schemes, and partnership working to identify and share best practice.
Main duties of the job
Lead the performance, direction and continuous improvement of the HR Partnering and Digital Services portfolio, ensuring clear priorities, effective governance, measurable outcomes and alignment to the ICB strategy and People priorities.
Provide authoritative professional leadership for HR advisory/employee relations, ensuring consistent, high-quality practice and compliance with employment law, NHS terms and conditions, organisational policies and governance requirements, with clear escalation routes, quality standards and decision-making thresholds.
Deputise for the Director, including representing the function at executive, system and governance meetings and leading decision-making as required.
Lead the People contribution to highly complex organisational change, service redesign and workforce transformation programmes, ensuring effective consultation, risk management, staff side engagement and delivery of strategic workforce objectives.
Person Specification
Qualifications
Essential
- MCIPD qualification and membership (or equivalent senior HR professional qualification).
- Educated to Master’s level or equivalent demonstrable experience in HR/OD leadership, organisational development and workforce transformation.
Desirable
- Educated to Master’s level or equivalent demonstrable experience in HR/OD leadership, organisational development and workforce transformation.
- Project / programme management qualification or equivalent experience leading complex change programmes.
Experience
Essential
- Significant senior HR and/or OD leadership experience, including leading multiple workstreams/teams and delivering organisational priorities.
- Demonstrable experience leading complex organisational change and workforce transformation programmes, including consultation and engagement.
- Extensive experience providing expert advice on complex and sensitive employee
knowledge of ER, employment law
Essential
- Expert knowledge of employment law, employee relations practice, NHS terms and conditions and best practice People governance.
- Proven experience of developing and implementing People policies, frameworks and standard operating procedures at organisational level.
Desirable
- Knowledge of NHS Job Evaluation processes and factor-based role design expectations.
Personal attributes
Essential
- Credible and visible leader who models organisational values and behaviours; high integrity, discretion and professionalism.
- Resilient and calm under pressure; proactive, improvement-focused and outcomes-driven with strong personal accountability.
Closing Date: 25 October 2026
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