Job Summary
The Healthcare Navigator role will provide care and support to those in the early days in custody with the aim to add significant value to their experience of the prisoner, prison staff in the initial days; reduce the risk of self-harm and suicide alongside wider impacts on families and friends.
This role will provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk for those patients in their early days in custody.
Main duties of the job
- Offer a visible presence during their early days in custody and on the Induction Wing – therefore being accessible and available to all new receptions.
- Help to improve identification of risk factors during early days in custody.
- To be a bridge between HMPPS and the Healthcare providers to enable improvements in joint care.
- Address vulnerabilities associated with early days in custody inclusive of reducing self-harm.
- Improve Induction into establishments
About us
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you’re at, there’s always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
- Create greater awareness of healthcare and social care options and the range of services available.
- Support access to those services i.e. use of PODS , application process especially for people from diverse backgrounds or with specific needs
- Improve partnership working between services particularly social care, Safer Custody teams.
- Improve engagement rates into healthcare and reduce did not attend appointments.
- Assist with improving patient choice regarding healthcare interventions.
- Further support social prescribing and promote and manage Health Champions.
- In conjunction with EPIC establish and run specific patient forums particularly relating to post ACCT.
- Input into complex case meetings.
- Be responsible for logging and making referrals
- To offer appropriate support and guidance to patients and their families/carers
- To plan / organise work using own initiative, whilst being able to work as a valuable member of a team.
- To have excellent IT skills, to include Microsoft Office, Outlook and Excel
- To undertake general office duties to support the role
- Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where requested.
Person Specification
Education and Qualifications
Essential
- 5 GCSEs at grade C or above in Maths, English and Science
- A-level/NVQ level 3 or equivalent
- IT skills
Desirable
- Foundation degree/level 1 diploma modules or willingness to undertake
- Health Promotion Qualifications/Certificates or willingness to undertake
- Qualifications/Certificates or willingness to undertake
Other
Essential
- The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job
- Ability to promote anti-discriminatory and anti-racist practices.
- Ability to promote and work in line with the working model of a 7 day a week service.
Skills & Knowledge
Essential
- Fluent written/spoken English
- Good organisation and prioritisation skills
- Good communication skills (written and oral)
Desirable
- Basic word processing and spreadsheet skills
- Experience with using SystmOne (Clinical System)
Attitudes, aptitudes personal characteristics
Essential
- Ability to motivate self and others
- Team worker able to relate to all grades of staff
- Able to work under pressure
- Appropriate levels of confidentiality are maintained
Previous Experience
Essential
- Experience of working in a team
- Experience of Health and Safety practices
- Experience of working to deadlines
Desirable
- Previous experience within a secure / prison environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 24 December 2024
