An exciting opportunity has arisen for a Band 4 full-time HIV Clinical coordinator to join our established HIV nursing team within the infectious Diseases Unit at Castle Hill Hospital. We seek an enthusiastic, motivated and adaptable individual to join our team.
Working with the MDT to ensure ongoing service review and improvement.
The post holder will support the nurse and consultants in clinic obtaining venous samples and clinical observations
You will be based within a team but you must also be able to work independently and autonomously.
Main duties of the job
The post holder will work under the supervision of the Clinical Nurse Specialists within the team to assist with the smooth running of the HIV service within the region.
They will work with the multidisciplinary team which includes Specialist Nurses, Consultants, Registrars, Pharmacists and Clinical Psychologists caring for people living with HIV.
Working closely alongside nursing colleagues the post holder will act as first point of contact for patient queries to ensure that they are answered in a timely fashion.
The post holder will actively participate in the provision of routine information and advice for patients verbally over the telephone or sending patient information as requested by the nursing team and provide an empathic and sensitive point of contact for patients.
They will work alongside administrative and managerial colleagues to monitor patient access plans and follow ups. Maintaining databases with patient information.
Person Specification
Application Completion
Essential
- ALL sections of application form FULLY completed
Education/ Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses (admin and clerical)
Desirable
- Evidence of continued role development
- Willingness to undertake further learning and development courses
Knowledge, Training & Experience
Essential
- Minimum 2 year’s experience within an NHS environment or similar environment.
- Relevant health or social care experience at AfC Band 3 or equivalent
- Experience in the use of data Management and audit/evaluation
- Experience of multi-professional working
- Understanding of the health and social care environment
- Excellent IT skills and experience with Microsoft office and use spreadsheets
Desirable
- Experience of HIV Services
- Clinical skills in phlebotomy and venepuncture
Communication and Interpersonal Skills
Essential
- Good communication – verbal/written
- Be able to work on own initiative
- Works well with in a team
- Demonstrates understanding of confidentiality
- Participate in standard setting and research projects
- Evidence showing clinical and professional development
- Understanding of person-centred care
- Excellent IT skills and experience with Microsoft office and use spreadsheets
- Ability to show empathy towards patients and their families
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
- Good observation skills
- Practical problem solving skills
- Ability to motivate self and others
- Ability to prioritise own workload
- Good time management skills
Special Attributes and other
Essential
- Shows motivation in developing new skills
- High level of interpersonal skills
- Demonstrate empathy and diplomacy
- Flexible and reliable
- Ability to deal with stressful situation and sensitive issues
Other Requirements
Essential
- Good time keeper
- Ability to work from both hospital sites and outreach clinics as required to meet the demands of the service
- Full UK Driving License and access to a car
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate and understanding of equality and diversity
- Demonstrates Care and Compassion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 23 March 2026
