Job summary
Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is the leading hospital for children in the UK and renowned the world over for its dedication to paediatric research and medicine. This is an exciting time to join the Trust as we have recently launched our ‘Above and Beyond’ strategy which is a 5 year plan to advance care for children and young people with complex health needs.
At GOSH we are constantly planning for the future and we are investing significantly to replace and develop our ICT infrastructure, reshaping the business to deliver the highest levels of performance and best clinical outcomes possible. This extensive strategic investment in Information Management and Technology builds on our existing systems to deliver digital enhancements across all aspects of care. We have a strong enterprise electronic patient record (EPR) which sits at the very heart of the Trust digital footprint.
We have partnered with Hunter Healthcare who will contact applicants who express an interest in the role. By applying for the role, you consent to Hunter Healthcare receiving your contact details for the purpose of discussing your application.
Main duties of the job
We have an exciting opportunity for a talented and experienced technical engineer to join our ICT Directorate in the role of ICT Senior Technical Engineer. You will be responsible for:
– Maintenance and day-to-day operation of the server, application and cloud services in line with policy and procedures.
– Availability of the Trust’s entire server environment, both physical and virtual, including the Citrix estate.
– Microsoft Endpoint Configuration Manager (formerly System Centre Configuration Manager).
– Ensuring that updates pushed out via the Endpoint Configuration Manager are fully tested and delivered in a controlled and timely manner.
This is a crucial and challenging role and you will play a key part in supporting the ICT Directorate to achieve ICT Technical Operations objectives and deliver results.
For a full outline of the candidate requirements please review the Person Specification for the role.
Person Specification
GOSH Culture and Values
Essential
Academic/Professional qualification/Training
Essential
- Educated to Masters Level or significant equivalent experience
- One or more technical certification, such as MSCE, MSCA, MTA, MCSA, CCP, CCA, VCTA\VCP
- Specialist training on at least 3 of the following: Microsoft Windows Server, Microsoft 365, Citrix Virtual Apps and Desktops (CVAD), Citrix Netscaler ADC, VMWARE vSphere 7.0, Endpoint Configuration Manager (SCCM\ MECM), Powershell.
Desirable
- Relevant project management experience, including production of project plans, resource planning and goal setting
- Training in Microsoft Cloud Infrastructure (Azure)
Experience/Knowledge
Essential
- Significant experience configuring and managing a Microsoft Active Directory forest and the related server and back office technologies generally found within
- Good knowledge of current protocols and standards, including Active Directory, Group Policies, Cloud Services, Virtualization, Business Continuity, App delivery services, Disaster Recovery
- Significant and demonstrable technical knowledge of Datacentre based technologies and standards
Desirable
- Experience of managing stakeholders, ensuring high quality and timely communications across project groups and organisational management
- Knowledge of ISO Standard 27001
Skills/Abilities
Essential
- Demonstrable organisational, analytical and strategic level planning skills
- Strong team working skills, with the ability to inspire staff into achieving a common goal
- Excellent written and verbal communication skills with the ability to communicate, negotiate and influence staff at all levels in the organisation
- Ability to engage and negotiate with suppliers to identify beneficial outcomes of operational and project-related problems
Desirable
- Ability to work across institutions and boundaries between healthcare sectors to formulate and implement IT projects and deliver agreed benefits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 21 February 2025
