Job Summary
This is your opportunity to join one of the largest providers of Mental Health, Learning Disability and Neurological Care services in the Country. The Digital Service Infrastructure team are at the forefront of all new technologies and the Infrastructure Engineer roleplays an invaluable role in these innovations and ongoing support.
If you have experience of hands on server and network support, or have worked with some of the following key technologies then we would encourage you to apply;
- Cisco IOS and the associated switching, routing, firewall & wireless products
Main duties of the job
As an Infrastructure Engineer you will be part of a dynamic team responsible for the support, maintenance and development of the Trust’s network and telephony infrastructure
An Infrastructure Engineer must be able to maintain and troubleshoot the Digital Services Infrastructure to enable maximum system availability. A key part of the role is to investigate and demonstrate the use of new and emerging technologies which can support and improve ways of working across the organisation.
The post holder will be expected to participate in the Digital Services Out of hours On-Call emergency service.
Person Specification
Knowledge and Experience
Essential
- Must be educated to degree level or equivalent experience
- At least 3 years’ experience working in a Digital Services environment, providing advanced technical support for Microsoft Windows technologies
- Knowledge in the design, installation and configuration of complex, multi-site data networks, including installation requirements of Category 5e and fibre optic local area network cabling, switching hardware used to connect computer and other peripheral equipment.
- Excellent knowledge of PC and Server architectures
- Excellent ability in working with a diverse range of technical operating systems and applications
- Knowledge of Cloud Environments including Office 365 and Azure
Desirable
- Evidence of continuing professional development
- Experience of managing a WAN and LAN rollout including Wireless and Telephony on new / renovated premises.
- Experience of inter-agency (health, social care, academic) technical networking including site boundaries and security issues.
- Knowledge and experience of Infrastructure Virtualisation.
- Experience of Cisco Internetwork Operating System for the configuration of associated products
- Knowledge of Cloud Computing and the IaaS, PaaS and SaaS, service models
Skills
Essential
- Strong technical skills with an overarching view of several technologies and demonstrable specialist skills in several areas including IP Telephony and Microsoft server products.
- Advanced technical fault resolution skills, including applying fixes using complex software modifications and procedures.
Desirable
- Analytical skills are required to interpret and analyse highly complex technical information across complex heterogeneous technical platforms ensuring Trust systems are highly available.
Planning and Organisational Skills
Essential
- Ability to plan and organise the installation of equipment and other digital services in order to meet the goals of Digital Services strategy and various projects.
Desirable
- Ability to prioritise and quickly assess major technical issues to minimise downtime and ensure a high business continuity level is maintained
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 20 March 2025
