Job Summary
The Adult Community service line is advertising for a full-time Interface worker on a permanent basis. The Interface team is a new and exciting team. We are looking for people that hold a current relevant clinical registration or equivalent relevant experience in health, social care or within the voluntary sector. The team will be expected to work in conjunction with Internal and external partners in supporting proactive discharge planning and timely discharge for patients known to our Community Mental Health Teams within acute admission wards. The team will work alongside the adult community service line which delivers care to adult mental health clients across the five boroughs of the Trust. The service line employs over 700 staff and we care for up to 12,000 patients a year.
If you want to live locally and work locally, with an employer that offers flexible and agile working with great development and carer progression opportunities, then this may be the role you!
Main duties of the job
You will be working closely to support discharge planning for all patients under the active caseload of the community team who are admitted to an acute mental health bed, including patients in out of area placements. The successful candidate will be expected to focus efforts on behalf of individual patients at heightened risk of delayed transfer of care to support their safe discharge and continued recovery at home.
This is a fantastic opportunity for someone who is enthusiastic and passionate about supporting the best outcomes for our patients and their families/ carers. Applicants should be energetic, creative, flexible, hard-working, and committed to this role to delivery high quality care. Strong interpersonal and relationship skills are key to delivering in this post.
Person Specification
Training & Qualification
Essential
- Educated to first degree level
- Current professional registration in relevant clinical subject/practice e.g. RMN, OT, Social Work, psychology or equivalent relevant experience in health, social care or voluntary sector
- Evidence of post qualification training/education
- Ongoing evidence of continuing personal or professional development
Desirable
- Training in providing supervision, mentorship or equivalent, or willingness to undertake training
- Project management qualification (PRINCE2 or MSP for example).
- A commitment to completing full quality improvement development as outlined in the trust strategy
Experience
Essential
- Demonstrable experience of liaising with community agencies
- Demonstrable experience of working with people who have experienced serious ongoing mental health problems
- Demonstrable experience of working within a multidisciplinary team
- Demonstrable experience of implementing the principles and practice of the Recovery approach
Desirable
- Experience of implementing changes in working practices
- Experience of using quality improvement methodologies
- Experience of implementing and monitoring standards of care, including clinical audit and governance
Knowledge & Skills
Essential
- Excellent organisational skills including excellent use of IT
- Excellent communication skills, both verbal (eg contributing to discharge planning meetings) and written (eg report writing)
- The ability to influence others in clinical decision making towards discharge with a solution focused approach
- Ability to respond positively and flexibly to changing demands and priorities
- Ability to work under pressure, autonomously and achieve deadlines
- Knowledge of safeguarding policies and procedures
Desirable
- Knowledge of the south west London health and social care system
- Ability to develop and maintain communication with people about difficult matters and/or difficult situations
- Sound knowledge and skills in risk assessment
- Familiarity with budget control and management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 19 March 2025
