The Newcastle upon Tyne Hospitals NHS Foundation Trust
Job summary
Do you enjoy helping to develop and improve people’s skills and knowledge within IT?
Do you have a passion for working with a diverse and unique workforce?Are you enthusiastic in imparting your knowledge using wide variety of technologies?
If so, an opportunity has arisen for an IT Trainers to join our successful and established IT Training team based within the Digital and Technology Services Directorate.
As an IT Trainer you will deliver training for new and existing IT systems using multiple methods of delivery from large lecture theatres to individual sessions to virtual delivery.
Alongside delivering training you will support end users remotely or in their place of work which can include offices, wards, theatres, clinics to name but a few.
- Interview Date Friday 27 November 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
- Deliver training sessions on clinical and non-clinical systems including Microsoft 365, this may be via a traditional classroom/lecture theatre setting or via remote/virtual sessions
- Develop new training courses in conjunction with the project teams as new systems are introduced or current systems are upgraded
- Provide support to staff either in person or remotely
- Develop training and support materials using a variety of different media including videos, handouts, e-learning materials
We are looking for a highly driven candidate with excellent communication and interpersonal skills with a high level of classroom delivery experience.
Person Specification
KNOWLEDGE
Desirable
- Understanding of NHS including recent reforms
SKILLS
Essential
- Advanced IT skill sets, e.g. Microsoft Office Specialist or working towards
- Ability to use initiative and work flexibly without direct supervision
Desirable
- Able to converse fluently, logically and confidently with a wide range of levels of staff
- Excellent interpersonal skills
- Effective organisation and communication skills, combined with ability to work to deadlines under pressure
- Analytical skills including the ability to handle numerical data and statistics
- Negotiating and problem-solving skills
EXPERIENCE
Essential
- Successful track record in contributing to the delivery of complex programmes of technology-based change leading to realisation of benefits, ideally in an NHS environment
- Proven experience as a Trainer in a face-to-face classroom environment
- Experience of designing technical course materials
Desirable
- Project Management experience
- Experience of Cerner Millennium applications (PM office, Scheduling Appointment Book, PowerChart, FirstNet) or Specialist Cerner applications qualification)
- Experience of TPP SystmOne
QUALIFICATIONS
Essential
- Educated to degree level or equivalent experience, preferably in an IT or Education related subject
- English Language GCSE grade 4 or above
Desirable
- Teaching qualification, e.g. Certificate of Education
- IT Training qualification, e.g. TAP
Closing Date: 19 November 2026
To apply for this job please visit apps.trac.jobs.