University Hospitals Coventry and Warwickshire NHS Trust
Job summary
The Learning and Development Officer will line manage the Learning and Development Trainers.
Act as a specialist in learning and development, a source of specialist advice and guidance on opportunities at both an individual, team and organisational level.
Hold a lead specialism of Digital Systems learning including clinical systems with working knowledge of Electronic Patient Record (EPR) system.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- Line management support to the Learning and Development Trainers, undertaking one to one meetings, appraisals and performance management.
- Design and develop the delivery method of Learning and development activities for specialist areas of responsibility.
- Day to day support to the Learning and Development Trainers in dealing with enquiries, providing guidance to learners with regards to learning.
- Develop the assessment approach in recording the competence of employees as part of the learning and development activities.
- Implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
Person Specification
Qualifications
Essential
- oNational Qualifications Framework Level 2, or equivalent, in English and Maths (e.g. GCSC Grade A – C) oFoundation Degree/ HND qualification or demonstrable experience in a relevant subject e.g. Health and Social care, Education and Training. oManagement qualification
Desirable
- oCoaching / mentoring qualification
Experience
Essential
- oPrevious line management experience. oWorking in a health and social care setting delivering direct care and support. oDemonstrable experience in designing and delivering training to meet needs of a diverse group of learners. oSolutions focussed, able to work in a proactive way to overcome barriers and challenges. oReceiving and interpreting highly complex information. oAble to communicate at all levels of Stakeholders including Patients and Carers. oExperience of regularly providing timely statistical data from Electronic Staff Record (ESR)/ Oracle systems to senior stakeholders. oWorking in a customer facing role. oAble to work to deadlines and handle multiple priorities. oExperience of working with various IT systems including Microsoft applications. oExperience of teaching adults. oFacilitating group events. oProject / teamwork.
Knowledge
Essential
- oKnowledge of current national trends, issues and training and development requirements relating to the NHS. oKnowledge of best practice within training and development oThorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel
Skills
Essential
- oAbility to assess individual and team development needs. oAble to provide advice and guidance in a sensitive manner oFlexible work approach oExcellent organisational skills and able to prioritise workload oAble to effectively liaise with internal and external stakeholders oExcellent presentation skills oAble to use specialist knowledge, judgement and initiative to make sound decisions, provide information and support oWork effectively and professionally as part of a team oAble to travel to alternative sites
Desirable
- oManipulate and report data using IT systems oFamiliar with Electronic Staff Record & Oracle Learning Management Systems
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Closing Date: 23 August 2026
To apply for this job please visit apps.trac.jobs.