Macmillan Cancer Support Worker: Sponsorship Available

University Hospitals Plymouth NHS Trust

Job Summary

An exciting opportunity has opened for a compassionate, motivated individual to become part of the Mustard Tree at Derriford Hospital, as well as our Outreach Centres across the UHP catchment area. This is a chance to be at the forefront of supporting people affected by cancer, walking alongside them at some of the most important moments in their care journey.

You’ll help deliver the Personal Care in Cancer programme, working closely with our Support Specialists/Clinical Nurse Specialist teams. You’ll be a trusted guide for patients and their families offering information, emotional support and signposting to services that can make a meaningful difference in their lives.

To thrive here you’ll bring excellent communication and organisational skills enabling you to coordinate patient pathways and maintain connections between the Mustard Tree, GPs, patients, relatives and wider Trust colleagues.

A proven understanding of the challenges faced by people living with a cancer diagnosis will be invaluable, though full training and ongoing support will be provided. Previous demonstrable NHS experience is helpful but not essential – we’re far more interested in your empathy, initiative and commitment to high quality care.

Because this role includes travel to our outreach centres a full driving licence is essential.

Main duties of the job

This a patient facing role which involves supporting patients and carers who have been affected by a cancer diagnosis and will require working closely with our Mustard Tree Support Centre team and Clinical Nurse Specialist teams to provide high-quality, person-centred support. This includes offering guidance to patients and carers at time of diagnosis, through treatment and living with cancer. This could be at The Mustard Tree Cancer Support Centre, visiting patients on the wards or in a community setting within the UHP catchment area.

The role will include working with external organisations which provide support, attendance at community events and supporting the Benefits Advisor by helping complete grants and applications where needed. There will also be an element of data collection and preparing statistical reports to track patient activity and outcomes throughout the pathway.

If you’re looking for a role where your work has real impact every day this could be the perfect next step in your career.

Person Specification

Knowledge and Experience

Essential

  • Demonstrable health or administration experience in a similar role
  • Demonstrable experience of multi-professional working
  • Demonstrable experience in the use of data management

Desirable

  • Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
  • Demonstrable experience of coaching/teaching patients and carers
  • Proven knowledge of PPC pathway

Aptitude and Abilities

Essential

  • Able to use own initiative and work without supervision
  • Ability to communicate both verbally and non- verbally on a daily basis with people at all levels

Qualifications

Essential

  • NVQ Level 3 in health, administration, customer services or equivalent demonstrable experience plus additional diploma or equivalent demonstrable experience.
  • Willing to undertake further learning and development courses

Desirable

  • Proven evidence of continued role development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 05 April 2026

To apply for this job please visit apps.trac.jobs.