Area of Work: Cellular Pathology (Mortuary)
Working pattern: 37.5 hours/week –7.5 hours/day within the period 08.00 to 17.00
Main duties of the job
The Mortuary is a specialty within Cellular Pathology. We care for patients who have died within the Leicester hospitals and the surrounding community. We provide a comprehensive range of services that includes Coronal, Forensic and Paediatric post-mortems and in recent years have developed and launched a Computerised Tomography Post Mortem (PMCT) service.
As an Assistant Technical Officer in the Mortuary Service you will be required to carry out a wide range of tasks related to mortuary service work. Working in the departments patient reception areas / fridge rooms, your main duties will be receiving and releasing deceased patients from our care, completion of all paperwork associated with patient care and provision of a vital Front of House service i.e. dealing with telephone and email enquiries and welcoming visitors to the department in an appropriate manner.
Full training will be given but demonstrable experience of working in a mortuary or allied profession and all aspects of patient care including the use of specialist equipment and supporting the bereaved would be an advantage. In addition candidates will have an empathetic, caring and helpful manner, excellent attention to detail and communication skills and a thorough understanding of the importance of good customer service in this unique area of healthcare.
Person Specification
Qualifications/Training
Essential
- Broad general education to GCSE level or equivalent.
Experience
Essential
- Previous mortuary or allied service working experience.
Desirable
- Evidence of an ability to work to a high standard under pressure or to deadlines.
- Experience of using Pathology or other healthcare computer systems.
Communication Skills
Essential
- Evidence of a good understanding of the importance of good customer relations.
- Displays empathy and a pleasant, helpful manner.
- Flexible approach to team working
- Evidence of ability to communicate effectively, accurately and appropriately at all levels by telephone and face to face
Desirable
- Previous experience of working with the bereaved
Analytical/Judgement Skills
Essential
- Excellent attention to detail
- Can work accurately and methodically according to written procedures
- Uses initiative within scope of role/practise. Aware of own limitations
Planning/Organisational Skills
Essential
- Ability to work accurately following verbal and written instructions.
- Ability to prioritise work appropriately
Skills
Essential
- Physical ability to carry out the tasks required by the role
Desirable
- Evidence of manual dexterity and patient manual handling experience
Team Working
Essential
- Flexible approach to team working
- Evidence of social and team working skills.
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
Essential
- Evidence of social and team working skills
- Demonstrates sensitivity in difficult situations Computer literate.
Desirable
- Familiar with healthcare IT systems and Microsoft Office software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 08 July 2026
