Outpatient Pharmacy Technician: Sponsorship Available

Royal Free London Pharmacy

Job Summary

You must be, or about to be, a technician with NVQ3 level training .Applications are welcome from all sectors of pharmacy practice, including community, primary care, industry and academia however hospital experience is desirable. All eligible candidates will be offered ACPT course.This is a full time post and is not subject to NHS AFC terms and conditions. Informal enquiries about the post are very welcome.

 

Main duties of the job

Engender a “customer first” culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy. Ensure that strong relationships are built with our customers in order to understand their needs to deliver customer satisfaction. To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary sectors. Support the Pharmacist to conduct regular customer and stakeholder surveys to measure satisfaction. Work with the Pharmacist on implementing customer service improvement plans in conjunction with the pharmacy team. To assist in dealing with customer complaints promptly and efficiently in line with the company complaints procedure. To provide advice on leading a healthy lifestyle. To work under the supervision of pharmacist and respond to symptoms described by customers and recommend suitable products and provide advice on their correct use including sale of over-the-counter (OTC) and Pharmacy only medicines. To deliver a high quality and comprehensive medicines counselling service to patients on all aspects of their pharmaceutical care including specialist and unlicensed drugs. To overcome communication barriers through the use of interpreters or other forms of communication.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Qualifications

Essential

  • Registered with GPhC
  • NVQ Level 3 and BTEC in Pharmaceutical Sciences or equivalent

Desirable

  • ACPT

Experience

Essential

  • Pharmacy experience, including dispensing, OTC sales and patient counselling

Desirable

  • Supervision of PTPTs in dispensary
  • Experience in stock management
  • Experience of working in an NHS environment

Skills

Essential

  • Computer literate
  • Good written English
  • Good communications skills

Desirable

  • Demonstration of management and leadership skills through experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 18 December 2025

To apply for this job please visit apps.trac.jobs.