Outreach Support Worker: Sponsorship Available

North London NHS Foundation Trust

Job Summary

 

The Community Engagement Team (CET) is formed by Step & Thrive and VCS -Voluntary Care Sector organisations such as mental health and Employment services. CET is one of the pathways within the newly formed Integrated Front Door in Enfield which is the patient’s first point of contact when they are referred to mental health services. Also sitting within this Integrated Front Door is the Single Point of Access Team, the AARS Team and our Local Authority Partners.

The post holder will support in the delivery of community mental health interventions and/or activities provide by a RMN Mental Health Nurse, Community Psychologist, Occupational Therapist, gradual mental health workers and VCS partners. The delivery will be through either 1:1 or multidisciplinary group interventions, which are co-produced by the trust and system partners; supervision will be provided within appropriate the professional framework.

Additionally, under directions of the Community Service Manager, the post holder is expected to support community out-reach supporting service users to engage with services and within the wider community.

 

Main duties of the job

To communicate appropriate information to and from other department/ service areas as required.

To attend and participate in team meetings and contribute ideas to the multi-professional team.

To undertake a range of duties which involve direct patient care, under supervision following competency assessment.

To have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all service users.

To use Dialog+ and other tools to assess service users health and social care needs

To contribute to the design of care plans in line with risk assessment and psychosocial needs.

To utilise designated recovery tool with outcomes focusing on care planning, ensuring clients understand they will work in a collaborative manner to engage in social inclusion activities such as seeking employment, education and independent living.

To support the assessment and management of patient care needs through initial data collection, monitoring of patients’ progress, feedback, discussion, and reports and in care reviews with the clinical team.

To provide information of health promotion and healthy living.

To provide patients and their carers with a service that is culturally sensitive and gives due consideration to any special needs.

To contribute to the effective communication process of service users, carers, family, friends and staff colleagues.

Person Specification

Meet essential criteria

Essential

  • NVQ Level IV in care or equivalent OR Two years (minimum) working experience in a mental health setting
  • A minimum of NVQ Level 3 in Health and Social Care or HNC/HND or equivalent diploma And relevant experience

Desirable

  • Evidence of recent study
  • Health related undergraduate degree (e.g. Psychology, Health, Social Care etc.) Experiential learning through two years (minimum) working experience as a Health Care Asst, Band 3 in a mental health setting e.g Forensic, Acute Inpatient Setting, Community Mental Health Team & etc.

Meet Criteria in JD

Essential

  • Awareness of patient care within the wider context of the organisation Have an understanding of the importance of user/carer involvement Awareness of treatment outcomes, recovery tools, care planning, assessment of risk Have an understanding of equal opportunities, diversity and anti-discriminatory practice Awareness and understanding of the functions of MDT Moving and handling awareness Understanding of clinical and managerial supervision Knowledge and understanding of the Mental Health Act 1983 amended 2007 in particular Part 3 of the Act and other legislations such as Safe Guiding Children, Adults, DOLS, Mental Capacity Act 2005 Experience in a health or social care setting Experience of liaising with other agencies

Desirable

  • Knowledge of the roles within the multi-professional team. first aid, health and safety awareness Understanding of different therapeutic approaches including occupational therapy and psychological models
  • Full driving licence

Essential

Essential

  • Excellent communication skills to engage service users and work within a team. Good time management skills. Able to be creative and problem solve. Able to make progress notes as part of electronic patient records IT skills to meet role including email, word, MS Teams and use of online systems
  • minimum of one year experience in mental health

Desirable

  • Experience of engaging people in activities Awareness of confidentiality in a health setting.
  • Knowledge of recovery and enablement approaches in mental health Experience of working in a mental health older adults service Experience of contributing to patient electronic

Essential requirements

Essential

  • Motivated Respectful Open to learn

Desirable

  • Experience in ward or community Settings. Able to drive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 15 May 2025