Job Summary
Our Ophthalmology Department provides tertiary services to the population of Northeast London and works collaboratively with other ophthalmology teams at the other major hospitals in London.
We are currently seeking a motivated PCC. This is an important post within the department, and we are hoping to recruit an innovative and committed colleague who is keen to work with the wider team to support the ophthalmology service at The Royal London Hospital.
The post-holder forms part of a team of 5 administrators and covers paediatric and adult ophthalmology services.
The service is supported by an experienced Senior PCC, Service Manager and Service Delivery Manager.
Main duties of the job
The post holder will be responsible for the provision of an effective administrative and secretarial service to the paediatric and adult ophthalmology consultants and their teams based at the Royal London hospital. He/she will liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.
This job description is generic, and posts will differ in emphasis depending upon the size of the Consultant’s clinical practice and administrative team. Therefore, this post may develop over time to meet the specific needs for the service.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Person Specification
Qualifications
Essential
- English and Maths GCSE
- ECDL or equivalent experience i.e. experience of a range of IT package such as Word, Excel, Outlook and Power Point
- A Level or equivalent standard of education
Desirable
- Supervisory or office management skills equivalent to certificate level
Experience
Essential
- You must have previously worked in a medical secretarial role or equivalent non NHS post.
- Highly developed communication skills, with experience of dealing with patient’s anxiety in a reassuring manner
- An ability to communicate professionally at all levels
- A proven record of being able to work within set timeframes working to priorities and deadlines
- Methodical and logical approach to work prioritisation and planning
Desirable
- Understanding of Cerner Millennium, G2 Speech recognition, Medisight
Knowledge
Essential
- A good level of medical terminology acquired through education, training or work experience
- Acts in a way that is consistent with legislation, policies and procedures and promotes the Trust Health and Safety policies
- Experience of assisting in maintaining a healthy, safe and secure working environment for self and others
- Understanding of Data Protection Act and Freedom of Information Act
- Knowledge of Human Rights, Equality & Diversity policies and procedures
Desirable
- Ability to assess risks and report any issues that may put Health and Safety at risk
- Have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation
- Ability to provide constructive opinions and views on ideas for service improvement.
Skills
Essential
- Keyboard skills with a minimum 50 wpm and 90% accuracy.
- Proactive with the ability to use own initiative
Other
Essential
- Ability to self-reflect, carry out tasks of own job and identify what she / he needs to learn to be able to do current job better
- Ability to take an active role in agreed learning activities and keep a record
- Able to present a positive image of themselves and the service
- Ability to treat everyone with whom they come into contact with dignity and respect
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 02 December 2024
