Patient Pathway Coordinator – Neonates

  • Full Time
  • United Kingdom
  • 34,186 to 37,389 £ / Year

King's College Hospital NHS Foundation Trust

Job summary

An exciting opportunity has arisen for a Patient Pathway Coordinator to join ourTeam.

If you are caring and passionate about people and wish to pursue a rewarding career within the NHS, you should apply now. We are a busy outpatient service in King’s College Hospital dealing with outpatient clinics.

We are seeking self-motivated people, who are able to effectively manage their time and workload, to meet deadlines in a busy environment with competing demands on their time. They should have excellent communication and customer service skills, IT experience and the ability to provide a high-quality and efficient service to outpatient users.

The successful applicant will possess excellent telephone and administrative skills.

Main duties of the job

The Patient Pathway Coordinator will work as part of an administrative team, to support the multidisciplinary clinical and administrative teams to provide a high-quality administration service, a positive patient experience and the highest levels of customer service.

It is essential for the role to demonstrate an excellent understanding of the 18-week RTT process and knowledge of the Trust’s Access Policy: an agreement to adhere to these policies according to National Trust Guidelines. Understanding of the 2WW cancer pathway and processes, where appropriate.

To monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies. To identify from the tracking list the next steps in the patient care pathway in line with clinical need. To ensure that pathways are actively managed and any appointments are made in line with the Trust’s Access Policy.

Furthermore, the post holder should develop an understanding of the milestones of the allocated pathway for patients within a designated group. Plus, identify and suggest improvements that can be made to the patient care pathway and/or the patient pathway tracking process.

Person Specification

Education and training

Essential

  • Educated to GCSE level or equivalent, with grade C or above in English and Maths

Skills and Experience

Essential

  • Strong computer skills, including familiarity with Microsoft Office Suite.
  • Excellent communication and interpersonal skills
  • Prior experience in healthcare administration, medical office, or scheduling roles.

Desirable

  • Knowledge of RTT and Access Policy
  • Proficiency in EPIC , Patient tracking lists and and workqueues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 9 August 2026

To apply for this job please visit apps.trac.jobs.