Performance Improvement Manager: Sponsorship Available

Norfolk & Suffolk Foundation NHS Trust

Job summary

Shape the future of performance reporting and assurance at NSFT

We are seeking an exceptional and innovative Performance Improvement Manager to lead a major programme of work to transform the Trust’s assurance reporting, performance intelligence and decision-making capability.

This is an exciting opportunity for an experienced performance or business intelligence professional with advanced expertise in Power BI, data modelling and performance management frameworks to play a key role in redesigning how the organisation measures, monitors and improves performance.

Main duties of the job

Working within the Performance Team, you will lead the development and refinement of a business intelligence solution that transforms the Trust’s approach to assurance reporting, performance management and data quality monitoring. The solution will enable the day-to-day identification and management of performance, quality and data quality issues through intuitive and user-centred dashboards. It will support the seamless production of comprehensive locality-level Quality and Performance reports, with narrative and assurance information captured continuously throughout the reporting cycle. This information will then flow through organisational governance structures, evolving into a fully formed Integrated Quality and Performance Report (IQPR) that combines robust data, meaningful analysis and evidence-based narrative, providing a clear and consistent view of organisational performance from frontline services through to the Trust Board.

This work includes the creation of complex datasets, advanced Power BI dashboards, integration of narrative collected via user interfaces, SPC rebasing methodologies and enhanced data quality processes. You will work closely with senior leaders, operational teams and technical specialists to translate complex requirements into practical, user-centred reporting solutions that support effective governance and informed decision-making.

Person Specification

Experience

Essential

  • Managing in a pressurised environment
  • Leading on complex and advanced Projects
  • Directly supporting Service improvement

Qualifications

Essential

  • Post Graduate level qualification in business and/or management.
  • ICT related qualification at Level 5 or above or experience at a good standard using MS Office specifically Excel, Word and PowerPoint
  • Maths and English qualifications at level 5 or above or equivalent

Skills

Essential

  • Ability to develop and lead a culture that improves quality using data and systems to support improvements
  • Ability to expertly use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external an internal audience
  • Ability to write confidently in reports explaining issues with actions stated clearly.
  • Ability to develop indepth plans and trajectories that can be used to self-assess and deliver improvements

Knowledge

Essential

  • Expert working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions
  • Management tools, organisational systems and processes relevant to managing in an NHS organisation
  • National developments and relevancy to performance and data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 26 August 2026

To apply for this job please visit apps.trac.jobs.