RTT and Validation Performance Manager: Sponsorship Available

Homerton Healthcare NHS Foundation Trust

Job summary

The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams.

The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards.

You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills.

The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous.

**Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. **

Main duties of the job

  • Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
  • Co-ordinate the planning and delivery of RTT and validation team within the resources available, ensuring a high quality service is provided.
  • Work in partnership with the divisional management team, including the Associate Direcotor of Access, Head of Patient Administration and Outpatients, Head of Nursing and patient administration team to ensure the achievement of RTT performance and other local and national clinical and non-clinical targets and delivery of high quality care
  • Provide first line operational management to administrative departments and supervise systems and processes (including oversight of RTT performance, Validation processes, staffing and skill mix)
  • To lead on the Trust achieving its RTT targets and local RTT standards across all the divisions.
  • In liaison with the Quality leads in the department and in the division, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
  • Manage designated financial resources within budget and support the divisional management team in financial management within the directorate

Person Specification

Education / Qualifications

Essential

  • Degree level or demonstrable ability to work at degree level

Desirable

  • Management qualification

Skills/ Abilities

Essential

  • Proven leadership abilities
  • Ability to use own judgement and initiative and prioritise workload
  • Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
  • Able to behave confidently and assertively and influence a wide range of staff
  • Able to analyse and assimilate complex information
  • Project management and ability to deliver AF & I work on target and to tight deadlines
  • Ability to problem solve and make effective decision in a high pressure environment
  • Financial and budget management skills

Desirable

  • Able to use modelling tools and conduct statistical analysis
  • Experience of developing business cases and new business proposals

Experience

Essential

  • Substantive management experience within a healthcare or related environment
  • Experience of preparing and presenting updates on area of responsibility Experience of collating data and analysing data reports
  • Team leader & induction of new staff
  • Experience of managing healthcare performance KPIs, such as RTT 18 weeks

Trust Values, Equal Opportunities & Other Requirements

Essential

  • Understanding and demonstration of the Trust Values
  • Commitment and adherence to equality, diversity and inclusion
  • Ability to be flexible and work under pressure in line with changing situations and priorities.
  • Ability to take and follow instructions.
  • Ability to delegate and supervise others work.
  • Ability to recognise times when help or escalation is needed and the ability to ask for support and or to hand over.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 18 October 2026

To apply for this job please visit apps.trac.jobs.