Sales Coordinator: Sponsorship Available

 Job Purpose:

MATHAR SAEED & CO. LTD has been carrying out its business since March 2016. We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator’s responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

To be a successful sales coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.

Duties:

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Hiring and training sales staff and ensuring staff meet their quotas and goals. Managing budgets for expenses like bonuses, marketing, and travel.Making the company’s products and services as attractive to potential customers as possible.Ensuring adherence to laws, regulations, and policies.

Skills and Qualifications:

Time-Oriented, People Person, Great Written and Verbal Communication, Financial Analysis, Sales, Product Knowledge, Consumer Relations, Travel, Industry Knowledge, Sales Strategies, Advertising

Working Hours:

39.00 hours per week

Education/Qualification

Degree level NQF level 6, Good literacy and numeracy skills

Experience

Experience of working with people this may be in UK clients or any other groups all over the world.

Skills/Abilities

Ability to listen to, encourage and advise new clients in a professional and non-judgmental manner.Ability to respond calmly to emergency situations including challenging behaviour& incidents. Ability to communicate effectively with all level of our clients, colleagues and external all over world agencies, particularly with south Asian agency and clients. Understand and have a sensitive approach to clients’ needs. Ability to maintain clear, timely and accurate written reports. Understanding of, willingness to learn, IT requirements, Ability to carry out Health & Safety checks within the building and carry out practical tasks as required, Driving skills, Preferable to speak Urdu, Hindi and bangle but not essential

Personal Qualities

Understanding of and commitment to good teamwork, Ability to communicate effectively with external agencies

Attitude

Understanding of equal opportunities and the promotion of diversity in a working environment and in delivering a service

Benefits:

• Company pension
• Employee discount
• Employee mentoring programme
• On-site parking
• Sick pay
• UK visa sponsorship

Education:

• Bachelor’s (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Reference ID: 0025