Job Summary
As a Senior Infrastructure and Cloud Engineer you will be responsible for the delivery of day to day services within the infrastructure team. As part of small multi-disciplined team you will be jointly responsible for the following (but not limited to) technologies Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms (Docker and Azure AKS), Monitoring services and Public Cloud services (Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance. SLAM have widely adopted cloud platforms, and the role will be to support the develop of native cloud applications or refactor existing legacy systems for cloud using IAAS, SAAS, PAAS and Kubernetes systems.
Career Progression pathways and development opportunities:
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.
Main duties of the job
Being a senior Infrastructure and Cloud technical expert, you will be required to mentor and coach other members of the ICT service department for career development. You will work closely with all elements of the ICT service to deliver the best outcomes of the service and for customers. Offering a “can do”, proactive approach to service delivery and ultimately delivering for the service needs. You will be a member off, and not limited to, the ICT Department Business Continuity team and part of the ICT out of hours emergency Support rota.
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent experience
- Vmware VCP or equivalent experience
- Relevant application services accreditations
- MCSE: Cloud Platform and Infrastructure
- ITIL Foundation Version 3
Knowledge and Experience
Essential
- Experience of troubleshooting complex technology issues identifying the root cause.
- Relevant experience of hands-on ICT server administration in an enterprise environment
- Ability to administer and maintain Identity Services, Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms (Docker and Azure AKS), Monitoring services and Public Cloud services ((Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance
- Experience of creating and configuring hardware configurations for Server specifications.
- Ability to identify the Root cause of issues
- Good working knowledge of Microsoft Office applications and other common desktop software such as antivirus and productivity suites
- Experience of designing and administering group policies objects for the forests.
- Familiarity with IP networking and basic tools for troubleshooting in a routed network
- Experience of Storage Infrastructure Administration
- Deployed and manage patch management solutions for Enterprise environment Management of Proxy Services
- Experience of administration of Public Cloud platforms and the design of cloud native applications
- Experience of supporting DEVOPS environments include continuous deployment methods and Kubernetes systems
- Experience in automations methods for private and public cloud offerings. Utilising but not exclusively automation using Vrealize, Powershell, JSON, ARM Templates or Terraform.
Desirable
- Relevant experience administering and maintaining Office 365 and Hybrid Exchange Environments
- Knowledge of Office 365 and Hybrid Exchange platforms
- Experience in maintaining and supporting Linux server infrastructure
- Relevant experience administering a complex multi domain Active Directory environment of around 50k objects and 100+ sites using the relevant tools to assist.
- Experience in Managing and Martian Domain services such as FSMO roles, DNS, DHCP in an enterprise environment
- SQL Administration on premise and cloud
- Administration of backup technologies
Personal Attributes
Essential
- Customer focused with good verbal communication skills
- Excellent standard of written English Good time management
- Ability to work on own initiative and as part of a team to SLA deadlines
- Ability to plan, agree, schedule, document and implement changes using a structured change control process
- Ability to follow instructions and work unsupervised
- Logical, methodical, pro-active and enthusiastic in working practices
- The ability to translate technical Jargon information for a customer to understand
- The ability to work on occasion longer hours to get the job completed for deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 15 December 2025
