Job Summary
Are you a Digital Platform expert looking to make a real difference in healthcare? We’re seeking a Senior Platform Lifecycle Engineer to join the NCA and play a vital role in transforming how we deliver critical services.
In this role, you’ll be responsible for assessment of existing platforms, participating in upgrade or replacement projects, and executing lifecycle management strategies in line with NHS standards and industry best practices
Working across platforms both on-premise and Cloud, you’ll collaborate with IT and clinical teams to optimise Platform delivery, ensuring high availability, security, and performance. You’ll refresh, replace and decommission platforms.
Your expertise will be key in troubleshooting complex issues, and implementing best practices for security and compliance within the NHS framework. You’ll ensure our Platforms are robust and capable of supporting life-saving applications and systems, all while keeping patient data secure.
If you are someone who values consistent effort, love problem-solving, and want to contribute to meaningful change in the healthcare sector, this is the opportunity for you. Join the NHS and help us build a future-ready cloud platform that powers better care for all.
This is hybrid role with an expectation of 2-3 days working on site.
Main duties of the job
As a Senior Platform Lifecycle Engineer at NCA, you will support the lifecycle management of essential digital platforms for healthcare operations. Your key tasks include implementing lifecycle activities, assessing existing platforms, and executing management strategies in line with NHS standards.
You will collaborate with senior team members and stakeholders to gather requirements, evaluate platform options, and offer technical expertise. Your role will focus on identifying innovations, optimizing costs, and ensuring regulatory compliance.
You will also provide technical support for platform issues, including troubleshooting performance problems, coordinating with vendors, and implementing solutions to minimize service disruptions.
Your contributions will enhance platform infrastructure, improving system performance, scalability, and reliability. Your technical skills, attention to detail, and commitment to excellence will ensure effective management of digital platforms, ultimately supporting high-quality healthcare delivery within the NCA.
Person Specification
Qualifications
Essential
- Relevant degree level or equivalent or ability to demonstrate equivalent knowledge, skills and experience.
- Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience.
- Evidence of continued professional development
Desirable
- Project Management Qualification (Prince2, SCRUM, etc)
- ITIL Qualification
Skills & Abilities
Essential
- Able to plan and prioritise work.
- Analyse, investigate and resolve complex IT issues/problems.
- Able to communicate effectively with all levels of staff both within and external to the organisation.
- Advanced and accurate keyboard skills
- Able to work under own initiative to proactively pick up and complete tasks.
- Ability to travel within the requirements of the post, including transporting appropriate equipment when required.
- Flexible approach to working hours and willingness to cover core support hours on a shift/rota basis.
- Ability to understand, interpret and communicate complex IT functionality issues, whilst working under pressure.
- Ability to work under own initiative and as part of a team.
Desirable
- Able to support large scale projects.
- Able to complete Change Management processes
Knowledge, Training and Experience
Essential
- Experience of using IT Service Management (ITSM) Systems
- Experience focusing on IT Platforms gained within an enterprise environment.
- Evidence of supporting IT solutions across multiple disciplines.
- Knowledge of IT “best practice” standards, procedures, policies and protocols
- Evidence of supporting and debugging IT Platforms
Desirable
- Knowledge of working in a Healthcare IT environment.
- Understanding of IT Security
- Understanding of Artificial Intelligence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 26 March 2025
