Job Summary
Community, collaboration with community partners and local voluntary care sector, inclusion, and peer support to transform lives? We’re launching an innovative community care centre inspired by world-class models like the Trieste Mental Health Community Network, Navigo in Grimsby, and Clubhouse models in New York and Brixton.
We have an incredibly exciting and rare opportunity to be part of a new community mental health pilot. This centre will hold a major national profile with NHS Englandwho are hoping that the pilot will radically transform how we deliver mental health care in the UK.
We are looking for dedicated staff to help us pioneer this revolutionary approach to care.
What We Offer
A Unique Care Model: Join a programme focused on community, social inclusion, and holistic recovery.
Supportive Environment: Collaborate with peers, contribute to a recovery-oriented care system, and make a real difference.
Development Opportunities: Be part of a pioneering team shaping the future of mental health care, with training and career growth built-in.
Main duties of the job
To provide support to adults using Community Mental Health services within the Lewisham Pilot who require a period of re-ablement, stabilisation or social inclusion. They will be working in a senior support planning role undertaking tasks as required as part of providing a high-quality service.
Support Planners will be based within the neighbourhood-based community mental health team which provide integrated health and social care. Their aim will be to provide direct support to services users to reach their full potential, to optimise and maintain their independence, and to exercise choice and control over the way that they live their lives.
Person Specification
Qualifications
Essential
- NVQ level 3 plus relevant experience Or NVQ level 4
- Good basic level of education with at least 5 GCSE grades A to C (or equivalent) including English and Mathematics
Experience
Essential
- Substantial Experience of working directly with mental health service-users in a care or support role or in the community sector. (I/A)
- Evidence of Ability to work in a person-centred way when assisting service users to overcome barriers (A/I)
- Experience of advocating for vulnerable people as and when necessary (A/I)
- Ability to develop effective working partnerships with a variety of people including service users and team members (A/I)
- Experience of leadership in terms of team work and taking on projects, working as part of team in a care or support setting (A/I)
- Flexibility to work a shift pattern of 8am – 8pm across a 7-day service
- Experience of working within an inner-city environment and working with a diverse population (A)
Desirable
- Knowledge of mental health systems and services locally and nationally (A/I)
- Lived Experience of advocating and supporting friends or family members facing mental health challenges.
Knowledge & Skills
Essential
- Excellent communication skills both verbal and written (A & T)
- Awareness and understanding of the importance of maintaining confidentiality and data protection procedures (A & I)
- Good IT & typing skills – Word, Excel, Email (A & I)
- Understanding of the needs of people with mental health problems including a graded approach to recovery (I/A)
- Good understanding of Equality and Diversity issues (I/A).
Desirable
- Knowledge of Recovery model (A/I)
- Understanding of benefits system as it pertains to service users with mental health issues(A/I)
- Experience of Self-Directed Support and/or personalised health or social care budgets (A/I)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 17 August 2025
