Senior Systems Specialist

Hertfordshire Community NHS Trust

Job summary

The Senior System Specialist provides strategic leadership, governance, configuration, and development of the Trust’s SystmOne environment. As the Trust’s senior SystmOne subject matter expert, the post holder ensures the system supports safe patient care, efficient service delivery, and compliance with organisational and NHS requirements.

Working with clinical, operational, and digital teams, the post holder leads complex system developments, standardisation initiatives, and service improvements, providing expert advice on configuration, data quality, information governance, reporting, and digital transformation. The role also includes line management responsibility for Clinical Systems Analysts, promoting best practice, innovation, and continuous improvement.

Proposed Interview date: 28th July 2026

Main duties of the job

  • Lead the governance, configuration, standardisation, and strategic development of SystmOne across the Trust.
  • Provide expert advice on SystmOne functionality, configuration, development, and clinical system optimisation.
  • Lead the assessment, testing, implementation, and governance of system changes, ensuring risks are identified and managed.
  • Develop and maintain system standards, policies, procedures, documentation, and operational guidance.
  • Support organisational transformation and service improvement through effective use of SystmOne.
  • Manage and develop Clinical Systems Analysts and other team members through leadership, coaching, and performance management.
  • Engage with stakeholders to capture requirements, manage expectations, and deliver agreed system developments.
  • Ensure accurate data capture, reporting, data quality, clinical coding, and compliance with local and national standards.
  • Conduct audits, impact assessments, and reviews to support governance, compliance, and continuous improvement.
  • Oversee system integrations and interoperability with other clinical and operational systems.
  • Provide advice on clinical risk related to system design and configuration.
  • Deliver knowledge sharing, training, and support to develop system expertise across the organisation.
  • Represent the Trust at internal and external groups relating to clinical systems and digital transformation.
  • Contribute to service planning, resource management, and the continuous improvement of digital services.

Person Specification

Experience & Knowledge

Essential

  • Extensive experience administering, configuring and developing SystmOne within a healthcare environment
  • Detailed knowledge of SystmOne, NHS clinical workflows, Information Governance and clinical risk management
  • Experience implementing and working with SystmOne integrations
  • Experience developing governance frameworks, standards, SOPs and risk assessments
  • Experience in system testing, implementation, data quality improvement and audit support
  • Experience managing stakeholders and supporting clinical and operational services
  • Experience line managing, coaching or mentoring staff

Desirable

  • Knowledge of interoperability and healthcare integration standards
  • Experience working within Community, Mental Health or Integrated Care services
  • Experience leading system developments, service transformation and change programmes
  • Proficient in Microsoft Office applications including Excel, Word, PowerPoint and Visio

Skills & Abilities

Essential

  • Ability to assess risk, make decisions and manage service expectations
  • Ability to explain technical information to non-technical audiences
  • Strong leadership, coaching and team development skills
  • Strong organisational, analytical and documentation skills, with the ability to prioritise competing demands
  • Excellent communication, presentation and stakeholder engagement skills
  • Ability to work independently and use initiative

Desirable

  • Experience presenting to senior stakeholders and governance groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 21 July 2026

To apply for this job please visit apps.trac.jobs.