Service Manager: Sponsorship Available

Barts Health NHS Trust

Job summary

We are looking for an exceptional and experienced Service Manager to join our team at the Royal London Hospital (RLH) as Service Manager for the Orthopaedic Department. The post sits within the Orthopaedics, Plastics and Major Trauma directorate.

As a large and complex directorate in one of the largest and most complex Trusts in the country this is both a challenging and exciting place to work. While we face the same financial and performance pressures as all NHS Trusts, we are undertaking significant projects to improve healthcare delivery through the We Improve programme.

Reporting into the General Manager, the postholder will work closely with the Clinical Leads, Matrons and Ward Managers to ensure we deliver high quality services, provide an excellent experience for our patients, and meet our regulatory and operational performance targets.

This is an exceptional opportunity to join a high performing team in a high-profile organisation providing stretch, development, and challenge for the successful candidate. The role is well supported by an Associate General Manager as well as the wider management team.

Main duties of the job

The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. Key aims are:

o Provide timely, efficient and effective operational service management support for Emergency Care and Trauma services, assisting the Clinical Director, Lead Clinicians and General Manager to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.o Take forward agreed projects to improve service delivery and patient experience in key areas.o Lead on ensuring that all performance/quality targets are met.o Problems solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Divisional Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.

The post holder will manage a team within the division.

Person Specification

Experience

Essential

  • Operational management experience

Desirable

  • Experience of managing a budget

Skills

Essential

  • An effective completer / finisher

Desirable

  • Demonstrates achievements in managing change

Knowledge

Essential

  • Demonstrable ability to evaluate and improve service quality

Desirable

  • Knowledge and awareness of issues affecting NHS acute hospitals

Qualifications

Essential

  • Evidence of continuing education and development

Desirable

  • Educated to relevant Degree level or working towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 13 September 2026

To apply for this job please visit apps.trac.jobs.