Job Summary
Specialist Outreach Worker – Inclusion Health Peer:
We are seeking a motivated and Specialist Outreach Worker, with lived experience of inclusion health, to join the Find&Treat service, supporting people living with HIV and other infectious diseases to engage with care.
This role will focus on working with individuals who are out of care or at risk of disengagement, particularly those experiencing homelessness, substance use, migration-related vulnerability, or contact with the criminal justice system.
As a Specialist Outreach Worker, you will use your lived or relatable experience to build trust, support engagement, and help individuals overcome barriers to accessing healthcare and wider support.
We are looking for someone who:o Has lived experience, or strong understanding, of the challenges faced by inclusion health populationso Is confident engaging with people in community settingso Has excellent communication and interpersonal skillso Is able to work flexibly and independently as part of a teamo Is motivated to support people to improve their health and wellbeingExperience working in outreach, peer support, or health and social care settings is desirable but not essential.
Main duties of the job
As part of a multidisciplinary team, Specialist Outreach Worker will:
- Support people living with HIV to re-engage with care and attend clinical appointments
- Build trusting relationships with individuals who may be disengaged from services
- Undertake outreach in community settings, including hostels, day centres, and other environments
- Provide practical support to address barriers to care (e.g. navigating services, attending appointments)
- Support BBV testing, TB and STI screening alongside clinical staff
- Work closely with nurses and other professionals to support continuity of care
- Identify wider health and social needs (e.g. housing, benefits, substance use, mental health) and support individuals to access appropriate services
- Maintain accurate records and contribute to service monitoring and evaluation
- Contribute to a trauma-informed, person-centred approach to care
This is a generalist inclusion health outreach role with a strong HIV focus. You will work flexibly across London, supporting individuals in a range of community settings.
You will be part of a supportive multidisciplinary team and will receive training and supervision to develop your skills in outreach, engagement, and health support.
Person Specification
Knowledge and Qualifications
Essential
- Lived experience relevant to Inclusion Health populations, with ability to use this appropriately within a professional peer support role. (This may include experience of homelessness, substance use, migration-related exclusion, involvement with the criminal justice system, or other barriers to healthcare access.)
- Understanding of barriers faced by people experiencing social exclusion when accessing healthcare.
- Awareness of HIV, blood borne viruses, harm reduction, and Inclusion Health approaches.
- Understanding of confidentiality, safeguarding, professional boundaries, and escalation.
- Willingness to undertake training relevant to the role.
Desirable
- Training in peer support, trauma-informed practice, safeguarding, or motivational approaches.
- Understanding of NHS and community support services.
Experience
Essential
- Experience of engaging with people experiencing social exclusion, homelessness, substance use, migration-related vulnerability, or barriers to healthcare access.
- Experience of supporting people to access appointments, services, or practical support.
- Experience of working or volunteering as part of a team.
Desirable
- Experience of outreach, peer support, homelessness, drug and alcohol, HIV, BBV, or community health services.
- Experience of supporting people with complex needs to engage or re-engage with care.
Skills and Abilities
Essential
- Ability to build trusting and professional relationships with people experiencing social exclusion.
- Ability to work within professional boundaries and escalate concerns appropriately.
- Ability to work independently and as part of a multidisciplinary team.
- Good organisational and time-management skills.
- Ability to maintain accurate records and use electronic systems appropriately.
- Ability to reflect on practice and engage in supervision and ongoing development.
Desirable
- Ability to support engagement with healthcare and community services.
- Understanding of trauma-informed and non-judgemental approaches to care.
Communication
Essential
- Good verbal and written communication skills.
- Ability to communicate effectively with people experiencing social exclusion and varying levels of health literacy.
- Ability to communicate appropriately with multidisciplinary teams and partner organisations.
Specific Requirements
Essential
- Ability to work flexibly across multiple London outreach locations.
- Willingness to work in non-traditional clinical environments.
- Ability to undertake community-based and home visit work where appropriate.
- Commitment to safe, inclusive, and professional practice.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 09 June 2026
