The Dudley Group NHS Foundation Trust
Job summary
The post holder will be a highly motivated, professional, and proactive individual with the experience, confidence, and capability to work independently, exercising sound judgement and initiative, as well as collaboratively within multidisciplinary teams and established operational procedures.
The role is responsible for providing comprehensive administrative, coordination, and project support to the Strategic Commissioning, Contracting, and Transformation function within the Place Division, supporting a diverse portfolio of services.
This is a pivotal role, contributing to the effective planning, organisation, and delivery of commissioning and transformation programmes. The post holder will support the Strategic Commissioning, Contracting, and Transformation teams, alongside Clinical Leads and key stakeholders, in the development and implementation of integrated clinical models designed to improve outcomes for the population of Dudley.
The successful candidate will demonstrate exceptional organisational skills, a high level of accuracy, and meticulous attention to detail. They will possess strong analytical and administrative capabilities, together with advanced proficiency in Microsoft Office applications and information management systems. The ability to manage competing priorities, maintain effective stakeholder relationships, and support complex projects in a fast-paced environment is essential to the success of this role.
Main duties of the job
To provide administrative support to the Strategic Commissioning, Contracting and Transformation Leads, clinical leads and the wider team including: diary management, booking meetings, planning events, organising travel, correspondence, prioritising emails and pro-active action taking.
Provide administrative support for the contracting cycle: organisation and formal documentation of contract review meetings (CRMs) and quality visits with a range of providers.
Provide project management support to a range of projects within the team portfolio, this will include: day to day management of the projects, development of detailed project plans for sign off by relevant project boards, identifies all associated risks and issues including resolving day-to-day problems independently, maintains project action log, monitoring and administration of the associated project budget including authorised signatory for small payments in relation to project.
Person Specification
Qualifications and Education
Essential
- Education to GCSE Level C in English & Maths or equivalent
- High Level of IT Literacy
Desirable
- An advanced qualification, NVQ / BTech or degree would be advantageous but is not essential
- Project Management qualification
Communication Skills
Essential
- Excellent written and verbal communication skills with the ability to liaise at all levels both internally and externally
Knowledge and Training
Essential
- Excellent IT skills, particularly Word, Excel, PowerPoint and Outlook
- Familiarity with Microsoft Teams, SharePoint and N365 and the willingness to learn
- Maintaining accurate electronic records systems, capable of information retrieval, analysis and dissemination to relevant parties
Desirable
- Able and willing to undertake ongoing continuous professional development, attend workshops, training and conferences to further knowledge
Experience
Essential
- Able to demonstrate experience of providing secretarial and administration support
- Experience with supporting committees or similar meetings including organising meetings (virtual & face to face) including the drafting of agendas
- Experience of taking accurate and concise minutes
Desirable
- Experience of managing projects within complex, challenging and changing environments
- Previous experience in working within the NHS is not essential with other comparable or similar experience would be welcome
Analytical and Judgement Skills
Essential
- Excellent organizational and time management skills
- Be able to recognise and handle sensitive and confidential information
Planning Skills
Essential
- Be able to demonstrate the ability to priorities workload and meet competing deadlines when under pressure
- Demonstrate a high level of literacy, attention to detail and accuracy with ability to draft documents which are user friendly and to proof-read
Closing Date: 16 September 2026
To apply for this job please visit apps.trac.jobs.